If your GE washer fills with water but then stops, it can be frustrating and disrupt your laundry routine. However, before calling for service, there are several troubleshooting tips you can try to get your washing machine back on track. By following these simple steps, you may be able to resolve the issue and avoid the need for professional assistance.
Key Takeaways:
- Check the power supply, including the circuit breaker, outlet, and plug.
- Reset the washer motor by unplugging the washer, lifting and lowering the lid multiple times, and plugging it back in.
- Inspect the agitator or infusor to ensure it is working properly.
- Make sure the washer lid is closed and the lid switch is activated.
- Verify the wash cycle selection and reset any paused or canceled cycles.
Testing the Agitator or Infusor
To determine if the agitator or infusor is functioning properly, follow these steps:
- Open the lid of the GE washer.
- Place a new article of clothing inside the wash tub.
- Close the lid securely.
- Allow the washer to run for a minute or two.
- Open the lid again.
- Check if the article of clothing has moved around in the wash tub.
If the agitator or infusor is not working, it may be necessary to reset the washer motor. Refer to the section on Resetting the Washer Motor for instructions.
| Problem | Possible Solution |
|---|---|
| The agitator or infusor does not move | Reset the washer motor as described in the next section. |
| The article of clothing remains stationary | Contact GE Appliances Factory Service for further assistance. |
Resetting the Washer Motor
If your washer senses a power spike, an unbalanced load, or disruption in power, it may send a fault code to the motor and require a reset. To reset the motor, follow these steps:
- Unplug the washer from the electrical outlet for 1 minute.
- Plug it back in.
- Lift and lower the lid 6 times within a 12 second period, making sure to close the lid completely each time.
Note: Resetting the washer motor can resolve issues caused by power spikes, unbalanced loads, or disruptions in power.
Checking the Washer Lid and Switch
One of the common reasons why a GE washer may fill with water but then stop is due to an issue with the washer lid and switch. It is important to ensure that the washer lid is closed during the wash cycle, as most models are designed not to agitate or spin with the lid up. To troubleshoot this problem, follow these steps:
- First, check if there is a lid switch probe or lid magnet on the lid. These components activate the lid switch when the lid is closed.
- If the lid switch probe or magnet is missing or damaged, it can prevent the washer from agitating or spinning, even with the lid closed.
- Inspect the lid switch probe or magnet for any signs of damage or misalignment. If necessary, replace the faulty component with a new one.
In some cases, the lid switch itself may be the problem. If you suspect that the lid switch is not working correctly, consult the manufacturer’s manual or contact GE Washer Customer Support for further assistance.
Remember, always refer to the manufacturer’s instructions and safety guidelines when performing any repairs or troubleshooting on your GE washer.
Checking the Wash Cycle Selection
If you find that your GE washer has unexpectedly stopped or paused during a cycle, it’s possible that the wash cycle selection was accidentally altered. To troubleshoot this issue, follow the steps below:
- Check the Start/Stop or Pause Button: Ensure that the Start/Stop or Pause button was not pressed, as this can pause or halt the wash cycle.
- Inspect the Timer Knob: Make sure that the timer knob was not pushed in, as this can interrupt the wash cycle.
- Verify the Wash Cycle Selection: Check the wash cycle selection to ensure that it is not set to a soak cycle. Some GE washer models have a separate soak cycle that needs to be completed before the main wash cycle begins. Refer to your owner’s manual for specific instructions on how to select the appropriate wash cycle.
By confirming that the Start/Stop or Pause button is not pressed, the timer knob is properly adjusted, and the wash cycle is not in a soak mode, you can ensure that the washer operates smoothly and continues through the selected cycle.
Here is an image illustrating the proper position of the timer knob:
Checking the Speed Selector Switch
If your washer has a speed selector switch, it’s important to ensure that it is in the correct position and not stuck in the middle. The speed selector switch allows you to choose the speed at which the washer drum spins during the wash cycle. If the speed selector switch is set to the wrong speed or is stuck in between speeds, it can cause issues with the washer’s performance.
To check the speed selector switch:
- Locate the speed selector switch on your GE washer.
- Ensure that the switch is pointing at the correct speed setting, such as “Normal” or “Heavy Duty”.
- If the switch is stuck in the middle or in a different position, gently turn it to the appropriate speed setting.
Once you have adjusted the speed selector switch, try running the washer again to see if the issue is resolved.
If the washer continues to be stuck in the middle speed or if you encounter any difficulties with the speed selector switch, it may be necessary to consult the GE washer’s owner’s manual or consider contacting a professional technician for assistance.
Common Speed Selector Switch Positions:
| Speed Setting | Description |
|---|---|
| Normal | Standard speed setting for everyday laundry. |
| Delicate | Slower speed setting for delicate fabrics. |
| Heavy Duty | Higher speed setting for heavily soiled items or larger loads. |
| Preset Cycles | Some washer models have preset cycles, such as “Quick Wash” or “Bulky Items”, with corresponding speed settings. |
Allowing Time for Thawing in Freezing Temperatures
If the washer is stored in below freezing temperatures, the water in the pump can freeze and lock the motor. Allow time for the washer to thaw and then try starting it again.
Common Causes of Motor Locking in Freezing Temperatures
In colder climates, it’s not uncommon for washers stored in unheated areas such as garages or sheds to experience freezing temperatures. When the temperature drops below freezing, any water left in the internal components of the washer, such as the pump, can freeze and cause the motor to lock. This can prevent the washer from starting or advancing in the wash cycle.
During freezing temperatures, water expands as it freezes and can create enough pressure to jam moving parts of the motor or other key components. It’s important to allow the washer to thaw completely before attempting to use it again, as trying to force a frozen motor can cause further damage.
Thawing Time for GE Washers
The time required for thawing a GE washer can vary depending on several factors, including the severity of the freeze, the ambient temperature, and the amount of water present in the pump. In general, it is recommended to allow the washer to thaw for at least 24 to 48 hours.
During the thawing process, it’s important to remember not to apply any external heat sources, such as hair dryers or space heaters, directly to the washer. This can cause uneven heating and potential damage to sensitive components. Instead, it’s best to let the washer thaw naturally at room temperature.
Preventing Freezing in the Future
To prevent the motor from locking due to freezing temperatures in the future, consider taking the following precautions:
- Store the washer in an insulated area or a location with regulated temperature.
- Ensure the area surrounding the washer is well-insulated and protected from drafts.
- If storing the washer in a garage or shed, consider using a heater or insulation to maintain a temperature above freezing.
- Keep the washer door or lid slightly ajar to allow any residual moisture to evaporate.
| Precautions | Advantages |
|---|---|
| Store the washer in an insulated area or a location with regulated temperature. | – Protects the washer from extreme temperatures – Reduces the risk of freezing and motor locking – Improves overall lifespan of the washer |
| Ensure the area surrounding the washer is well-insulated and protected from drafts. | – Provides additional protection against temperature fluctuations – Minimizes the chances of freezing – Enhances energy efficiency |
| If storing the washer in a garage or shed, consider using a heater or insulation to maintain a temperature above freezing. | – Creates a controlled environment for the washer – Ensures optimal performance, especially during colder months – Prevents potential damage caused by freezing |
| Keep the washer door or lid slightly ajar to allow any residual moisture to evaporate. | – Prevents the build-up of moisture inside the washer – Reduces the risk of freezing and motor locking – Helps maintain the internal components in good condition |
Troubleshooting Canceled Error Code
If the control panel displays “CAnCELEd” or the two furthest lights are flashing, it indicates an error with your GE washer. Fortunately, there are a few troubleshooting steps you can take to resolve this issue.
Select Drain & Spin to Clear the Error
To clear the canceled error code, follow these steps:
- Select the Drain & Spin option on the control panel.
- Press the Start button.
By initiating a drain and spin cycle, you can sometimes reset the washer and clear the error code.
Disconnect Power and Retry
If the problem persists after attempting the above step, try the following:
- Disconnect the power to the washer by unplugging it from the electrical outlet.
- Wait for 1 minute.
- Reconnect the power by plugging the washer back in.
- Retry the previous wash cycle by pressing Start, or select the Drain & Spin option again.
This power cycle can sometimes resolve the error code issue and allow the washer to resume normal operation.
Remember, the canceled error code on your GE washer is an indication that something is amiss. By following these troubleshooting steps, you can often resolve the issue and get your washer back up and running smoothly.
Conclusion
If your GE washer fills with water but then stops, there are several potential causes and troubleshooting steps you can take before seeking professional service. By following these GE washer troubleshooting tips, you can often identify and resolve the issue on your own, saving time and money on repairs.
Start by checking the power supply to ensure that the house circuit breaker/fuse, outlet, and plug are all functioning properly. If the power is not the problem, try resetting the washer motor by unplugging the washer, lifting and lowering the lid multiple times within a 12-second period, and then plugging it back in.
It’s also important to check the agitator or infusor, as well as the washer lid and switch, to make sure they are working properly. Additionally, be sure to check the wash cycle selection and speed selector switch to ensure they are set correctly. If you live in freezing temperatures, allow time for the washer to thaw if it has been stored in below freezing temperatures.
If none of these troubleshooting steps resolve the issue, it may be necessary to schedule a repair appointment with GE Appliances Factory Service. Their expert technicians can diagnose and repair any common washer problems you may be experiencing, getting your GE washer back up and running in no time.
FAQ
What should I do if my GE washer fills with water but then stops?
There are several troubleshooting steps you can try before seeking professional service. First, check the power supply by ensuring the circuit breaker/fuse, outlet, and plug are all working properly. If the power is not the issue, try resetting the washer motor by unplugging the washer, lifting and lowering the lid multiple times within a 12-second period, and then plugging it back in. You should also test the agitator or infusor to see if it is working properly. If none of these steps work, it may be necessary to schedule a repair appointment.
How do I test if the agitator or infusor in my GE washer is working?
To test the agitator or infusor, open the lid of the washer and place a new article of clothing inside. Close the lid and let the washer run for a minute or two. Then, open the lid again and check if the article of clothing has moved around in the wash tub. If it hasn’t, there may be an issue with the agitator or infusor that needs to be addressed.
How do I reset the motor in my GE washer?
If your washer senses a power spike, an unbalanced load, or disruption in power, it may send a fault code to the motor and require a reset. To reset the motor, unplug the washer from the electrical outlet for 1 minute. Then, plug it back in and lift and lower the lid 6 times within a 12-second period. Make sure to close the lid completely each time. This should reset the motor and allow for a wash cycle.
What should I do if the lid on my GE washer is not closing properly?
It is important to ensure that the washer lid is closed during the wash cycle, as most models will not agitate or spin with the lid up. Check for a lid switch probe or magnet on the lid, as these components activate the lid switch when the lid is closed. If the lid switch probe or magnet is missing or damaged, the washer may not agitate or spin, even with the lid closed.
Why is my GE washer not advancing in the wash cycle?
If your washer is not advancing in the wash cycle, it’s possible that the wash cycle was stopped or paused accidentally. Make sure that the Start/Stop or Pause button was not pushed and that the timer knob was not pushed in. Also, check the wash cycle selection to ensure it is not in a soak cycle. Some models have a soak cycle that is selected before the main wash cycle, so refer to the owner’s manual for information on your specific model.
How do I check the speed selector switch on my GE washer?
If your washer has a speed selector switch, make sure it is pointing at the correct speed and not stuck in the middle. Turn the switch to the appropriate speed and try running the washer again. A stuck or malfunctioning speed selector switch may prevent the washer from advancing in the cycle.
What should I do if my GE washer is not starting in freezing temperatures?
If the washer is stored in below freezing temperatures, the water in the pump can freeze and lock the motor. Allow time for the washer to thaw and then try starting it again. Freezing temperatures can temporarily affect the operation of the washer, but once thawed, it should resume normal function.
How do I troubleshoot a canceled error code on my GE washer?
If the control panel displays “CAnCELEd” or the two furthest lights are flashing, this indicates an error. To clear the error, select the Drain & Spin option and press Start. If the problem persists, disconnect power to the washer for 1 minute, reconnect, and retry by either restarting the previous wash cycle or selecting Drain & Spin again. If the issue continues, it may require further investigation or professional service.
What should I do if none of the troubleshooting steps resolve my GE washer issue?
If you have tried all the troubleshooting steps mentioned above and your GE washer still fills with water but then stops, it may be necessary to schedule a repair appointment with GE Appliances Factory Service. They will be able to diagnose and fix any issues that are preventing your washer from functioning properly.