Having a malfunctioning Kenmore Elite ice dispenser can be frustrating, especially when you’re craving a refreshing cold drink. If your ice dispenser module has suddenly stopped working, fear not!
From troubleshooting tips to potential component malfunctions, coils and module, we’ve got you covered. Whether it’s an electrical problem or a mechanical issue with coils, understanding the root cause is crucial for effective troubleshooting. So, if you’re tired of waiting for those elusive ice cubes or dealing with a faulty dispenser flap or coils, keep reading as we unravel the mysteries behind your Kenmore Elite ice dispenser woes.
The guide shall focus on troubleshooting common Kenmore refrigerator ice maker problems such as an ice maker that won’t turn on, make or dispense ice, or is slow, leaking, frozen, overflowing, or not filling up. We’ll also look at an ice maker making smaller, discolored, or odd-tasting ice.
By looking at all these issues, fixing your Kenmore ice maker should be easy when it fails. That means you don’t have to hire an expert fridge technician to help you unless it’s too technical.
Later, we’ll look at how you can reset your Kenmore ice maker as an option for fixing some issues and a necessity after replacing a component.
But first, check out ways for troubleshooting common Kenmore refrigerator ice maker issues below.
Quick Kenmore Refrigerator Ice Maker Troubleshooting Guide
Problem Probable Cause Fix 1. Ice Maker Won’t Turn On The child lock might be active, or the ice maker is faulty Deactivate the child lock if on or replace the ice maker if faulty 2. Ice Maker Won’t Make Ice Warm freezer, low water pressure, clogged filter, torn door gasket or faulty ice maker switch, door switch, mold thermostat, ice level control board, or water inlet valve Reduce the freezer temperature (under 100F), increase water pressure to 20 psi+, and replace the clogged filter, torn door gasket or faulty switch, thermostat, control board, or water inlet valve 3. Ice Maker Won’t Dispense Ice Ice clumping, frozen anger motor, or faulty thermostat Reduce the ice clumping, replace the defective thermostat– talk to an expert; however, if the anger motor is frosty 4. Slow Ice Maker Clogged water filter, warmer freezer, or faulty water inlet valve Replace the clogged filter or faulty inlet valve and lower the freezer temperature if it’s above 100F 5. Leaking Ice Maker Ice clumping, unlevelled fridge, or non-aligned fill valve Reduce ice clumping, level the fridge, or re-align the fill valve if out of alignment 6. Frozen Ice Maker Low fridge temperature or frosty water supply tube Adjust the fridge temperature to 1-40C or defrost the inlet valve 7. Overflowing Ice Maker Improperly positioned ice bin, broken ice control arm, or missing shelf Reposition the ice bin and replace the fractured control arm or missing shelf 8. Ice Maker Not Filling Up Water supply is off or a faulty filter, inlet valve, motor, or control board, or due to a kinked hose Turn on the water supply and remove kinks from the hose or replace the defective water filter, inlet valve, motor, or control board 9. Smaller Ice Cubes Low water supply or higher freezer temperature Unblock the water supply line and lower the freezer temperature 10. Dirty/Discolored Ice Faulty inlet valve, dirty ice mold tray, or dirty supply line Replace the defective inlet valve, clean the ice mold tray and supply line 11. Odd-Tasting Ice Clogged water filter, dirty ice bin, clogged inlet valve, or spoiled food Replace the clogged water filter or inlet valve, clean the dirty ice bin and remove bad food 11 Common Kenmore Refrigerator Ice Maker Problems
Here are 11 common Kenmore refrigerator ice maker problems for DIY troubleshooting.
1. Ice Maker Won’t Turn On
Generally, the ice maker won’t turn on because of one of these two reasons:
Child Lock – If ‘Child Lock’ is on, the ice maker won’t turn on until you deactivate it. It generally locks the ice maker.
Faulty ice maker – Sometimes, the Kenmore ice maker won’t start because it’s defective. So, if the problem is not child lock, you should replace the ice maker.
Here’s how to go about a Kenmore refrigerator ice maker replacement;
Unplug the fridge and open the freezer compartment to take out the ice bucket
Loosen the mounting bucket to slide out the ice maker from the inside cradle
Now slide in the replacement ice maker and screw it to position
You may have to slide it out from beneath when dealing with a Kenmore Elite refrigerator ice maker replacement
Plug back the fridge and power on the ice maker
2. Ice Maker Won’t Make Ice
Occasionally, the Kenmore ice maker turns on but fails to perform its most important job – make ice. If so, then it could be because of:
Warm freezer – The ice maker won’t make ice if the freezer temperature is over – 120C (or 100F). So, adjust it accordingly, preferably 0-50F if it’s higher.
Clogged water filter – Replace the water filter if older than six months as it’s likely to prevent water flow.
Turn door gasket – The door gasket creates enough suction to prevent the door from unintentionally opening. So, it’s unable to do that when torn, necessitating a replacement.
Faulty switch – A failing door or ice maker switch prevents the ice maker from running. So, test them with a multimeter, then replace the defective switch.
Faulty mold/tray thermostat – A faulty thermostat fails to monitor the ice mold temperature, stopping ice production. So, replace it if that’s the case. You can test it with a multimeter.
Defective ice-level control board – Also, replace the ice-level control board if it doesn’t receive power.
Bad water inlet valve – A bad water inlet valve prevents water supply to the ice maker. Thus, consider replacing it if it fails to show continuity on a multimeter.
Low water pressure – A low water pressure (under 20 psi) prevents water supply to the ice maker. Hence, adjust it (about 20-120 psi) if lower. You can measure it with a water pressure gauge.
3. Kenmore Elite Refrigerator Ice Maker Not Dispensing Ice
The ice maker may fail to eject or dispense ice due to any of these reasons:
Ice clumping – If ice clumps in the ice chunks or allow it to melt on its own by turning off the unit
Frozen auger motor – Since the auger motor is behind the freezing unit, it can freeze and prevent ice dispensing. If so, don’t defrost it not to damage it but consult a fridge expert instead.
Faulty thermostat – A faulty thermostat may prevent ice dispensing. So, test it with a multimeter and replace it if it’s bad.
4. Slow Ice Maker
At times, the Kenmore fridge ice maker may make ice only in small amounts or at a slow pace. If so, here are the possible explanations:
Clogged water filter – If the water filter is partially dirt blocked, the ice maker will run slow due to low water fill-up. If so, replace the filter.
Warmer freezer – Try adjusting the freezer to about 0-50F if it’s higher than that to promote optimal ice production.
Faulty water inlet valve – A faulty inlet valve reduces water flow, slowing ice production. The problem is, however, fixable by getting a replacement inlet valve.
5. Leaking Ice Maker
If your ice maker is leaking, it could be because of one of these reasons:
Ice clumping – Excessive ice clumping causes the ice to leak. If so, disconnect the unit to allow the ice chute to self-defrost.
Unleveled fridge – The ice will overflow and leak into the ice bin if the refrigerator is not stable. Therefore, check it and stabilize it if it’s not level.
Non-aligned fill valve – Check the fill valve and re-align if it’s misaligned. An out-of-position fill valve generally causes ice leakage.
6. Frozen Ice Maker
The Kenmore refrigerator ice maker may freeze due to these reasons:
Low temperature – Maintain a freezer temperature of 0-50F and a fridge temperature of 33 – 400F but not anything below that to avoid freezing the ice maker.
Frosty water supply tube – A frozen water supply tube also freezes the ice maker. In such a case, run warm air (using a hair dryer) through the line to defrost it.
7. Overflowing Ice Maker (Too Much Ice)
Your ice maker may overflow with ice under any of these conditions:
Improperly positioned ice bin – An out-of-position bin misplaces newly produced ice, causing it to appear overflowing. If so, reposition the ice bin correctly.
Broken ice control arm – a broken ice controlling arm fails to stop the ice maker from making more ice. Thus, replace it.
Missing shelf – Some Kenmore ice makers may cause an ice overflow if a shelf is missing. You may need to reach out to the manufacturer for a replacement.
8. Ice Maker Not Filling Up
If the ice maker won’t fill up with water, consider these possibilities:
Water supply might be off or blocked/kinked – Your ice maker won’t fill up with water if the supply line is turned off, kinked, or blocked. If so, turn it on and remove any kinks or blockages.
Faulty filter, water inlet valve, control board, or motor – The ice maker may also not fill up if the filter, water inlet valve, control board, or motor is faulty.
9. Smaller Ice Cubes
Kenmore ice makers don’t make tiny ice cubes. It can, however, happen due to these reasons:
Low water supply – If there is insufficient water supply, the ice maker will make smaller cubes. If so, improve the water supply by removing any kinks or blockages.
Higher temperature – Keep the freezer’s temperature at about 0-50Fand the fridge operating temperature at 33-400F for optimal ice production.
10. Dirty/Discolored Ice
If the ice that the Kenmore ice maker makes is dirty or discolored, consider these possibilities:
Faulty water inlet valve – A faulty inlet valve may discolor the ice water passing through it and end up discoloring the ice. If so, change it if it shows no continuity.
Dirty ice mold tries – Clean the ice mold tray if it’s cloudy as its condition makes the ice messy.
Dirty supply line – If the supply line is dirty, try cleaning it as it could be due to a clog. However, if the problem is from the source, report it to the local water supplier.
11. Odd-Tasting Ice
Lastly, consider these possibilities if your icemaker for Kenmore Refrigerator makes ice whose taste is terrible:
Clogged water filter or valve – The water filter could be obstructed by dust, dirt, and microbes, altering the ice’s taste. If so, replace the filter.
Dirty ice bin – Check the bin and clean it if it’s messy. It could be the reason the ice is tasting odd.
Spoiled food – Don’t forget to dispose of bad food from the freezer, which could be why the ice maker makes bad-tasting ice.
People Also Ask
1. How Do I Reset My Kenmore Ice Maker?
Here are the steps for a Kenmore refrigerator ice maker reset:
Take out the front plate covering the ice maker
Locate the ice maker Kenmore refrigerator ice maker on/off switch and turn it off
Unplug the fridge for 5 minutes
Plug it back and turn the switch on before returning the front plate
2. Why Is My Kenmore Side by Side Ice Maker Not Working?
Your Kenmore side-by-side refrigerator ice maker is not working because of a warm freezer, clogged water filter, low water pressure, or torn door gasket.
It could also be due to a broken-down switch, mold thermostat, inlet valve, or ice-level control board.
3. Why Is My Kenmore Elite Refrigerator Ice Maker Not Dispensing Ice?
Your Kenmore Elite refrigerator ice maker is not dispensing ice because of ice clumping in the ice chute, auger motor, or a faulty thermostat. So, you need to defrost the ice chute or auger motor or replace the thermostat.
4. Why Is Kenmore Elite Bottom Freezer Ice Maker Not Working?
Your Kenmore Elite bottom freezer ice maker is not working because it’s a defective component.
The faulty component could be a clogged filter, torn door gasket or defective valve, door switch, dispenser switch, or mold thermostat.
Troubleshooting Basics
Power Check
Is your Kenmore Elite ice dispenser not working as expected? First, ensure that the dispenser is securely plugged in. Verify if there is a power supply to the dispenser. Check for any tripped circuit breakers that might be causing the issue.
If you find no problems with the power connection, it’s time to move on to the next troubleshooting step.
Reset Procedure
When dealing with an unresponsive ice dispenser, try resetting it following the manufacturer’s instructions. If specific guidelines are unavailable, attempt a simple reset by unplugging the device and then plugging it back in after a few minutes. Keep an eye out for any reset buttons or switches on the dispenser itself.
Once you’ve attempted a reset and still encounter issues with your Kenmore Elite ice dispenser, proceed to manual testing.
Manual Test
To perform a manual test on your Kenmore Elite ice dispenser, press and hold down its lever to check for any movement or sound indicating functionality. Observe closely if any ice cubes are dispensed during this process. This test will help determine whether there’s an issue with its mechanical operation.
If everything seems normal during manual testing but you’re still experiencing problems, consider conducting a visual inspection of your ice dispensing unit.
Visual Inspection
Take some time to visually inspect both the exterior and interior components of your Kenmore Elite ice dispenser for visible damage or loose parts that could be affecting its performance. Pay close attention to areas such as the ice chute and dispensing door for obstructions or blockages that may impede proper functioning. Check around the base of the unit for leaks or water puddles which could indicate underlying issues contributing to its malfunction.
Freezer Temperature Settings
Adjusting Controls
To address the kenmore elite ice dispenser not working, start by adjusting the temperature settings on the freezer. This step is crucial as it directly impacts ice production. Fine-tune the dispensing controls to regulate the amount of ice being dispensed. If you’re unsure how to adjust specific controls, refer to the user manual for detailed instructions.
For instance, if your freezer’s temperature is too high, it can lead to slow or inadequate ice production. By lowering the temperature slightly, you may notice an improvement in ice dispensing and overall performance.
Monitoring Performance
Keep a close eye on how often and how much ice is being produced by the dispenser. Note any unusual noises, slow dispensing, or inconsistent ice production as these could indicate underlying issues with your freezer or fridge system.
By monitoring changes in performance over time, you can quickly identify any emerging problems and take proactive measures to address them before they escalate into major malfunctions.
In addition to this information about “Freezer Temperature Settings,” understanding basic troubleshooting techniques will help pinpoint potential causes of issues related to your Kenmore Elite Ice Dispenser.
Water Supply Issues
Water Pressure Check
If your Kenmore Elite ice dispenser is not working, one of the potential culprits could be water pressure issues. Verify that the water line has adequate pressure reaching the ice maker. Inspect for any kinks, clogs, or leaks in the water supply lines that may affect the pressure. Use a water pressure gauge to measure and compare against recommended levels.
If you notice reduced water flow to the ice dispenser, it might indicate an issue with low water pressure. This can lead to inadequate ice production and hinder proper dispensing. By checking and ensuring sufficient water pressure, you can eliminate this as a potential cause of your dispenser problem.
Inspecting for any abnormalities in the water flow is essential when troubleshooting your Kenmore Elite’s ice dispenser issues. Identifying and resolving any disruptions in water supply will contribute to restoring normal functionality.
Filter Examination
Another aspect to consider when dealing with a malfunctioning Kenmore Elite ice dispenser is examining its filter status. Check if the water filter requires replacement or cleaning according to the manufacturer’s guidelines. Look for signs of clogging or sediment buildup within the filter.
A clogged or overused filter can impede proper water flow, affecting both ice production and dispensing capabilities. If your current filter has surpassed its recommended lifespan, replacing it with a new one may resolve any related issues.
Regularly inspecting and maintaining your refrigerator’s water filter is crucial for ensuring optimal performance of both the filtration system and subsequent functions such as ice making and dispensing.
Door Switch Functionality
Switch Testing
When the kenmore elite ice dispenser is not working, one of the potential issues could be a faulty door switch. To troubleshoot this, you can test the functionality of the door switch. Using a multimeter, check for continuity in the switch to ensure it is functioning as intended. If there are any faults detected during testing, consult the user manual for specific instructions on how to test and diagnose problems with the switch.
If you notice that pressing or releasing the dispenser paddle does not trigger any response from the ice dispenser unit, it’s crucial to investigate whether there might be an issue with the door switch. By conducting a simple continuity test using a multimeter, you can determine if there are any electrical faults within the switch that may be causing it to malfunction. Following this diagnostic process will help identify if replacing or repairing this component is necessary.
Replacement Steps
In case testing reveals that your kenmore elite ice dispenser’s door switch is indeed faulty and needs replacement, it’s essential to follow proper steps when installing a new one. Refer to your appliance’s user manual for manufacturer-recommended procedures on replacing components of the ice dispenser system.
Before initiating any replacement work on your ice dispenser, make sure you have access to all necessary tools required for safely carrying out these tasks. Prioritize safety by disconnecting power sources and adhering strictly to recommended precautions during every step of handling electrical components.
Following manufacturer guidelines while replacing components ensures that each step aligns with industry best practices and standards set by Kenmore Elite appliances’ manufacturers. It also helps maintain warranty coverage on parts being replaced and safeguards against potential damage caused by improper installation techniques.
By systematically following these steps laid out in your appliance’s user manual or seeking professional assistance if uncertain about executing them correctly will help ensure successful troubleshooting and repair processes related to your Kenmore Elite Ice Dispenser.
Evaporator Coil Defrosting
Accessing Coils
To address the issue of a Kenmore Elite ice dispenser not working, it’s crucial to inspect the evaporator coils. Refer to the user manual or online resources for guidance on locating and accessing these coils. Before starting, always ensure to disconnect power to avoid any accidents. Once you’ve accessed the coils, carefully examine them for any signs of frost or ice buildup.
Manual Defrost If there is an accumulation of ice on the evaporator coils, performing a manual defrost can help resolve the problem with your refrigerator’s ice maker. Follow the manufacturer’s instructions for safely defrosting the dispenser. This usually involves turning off the unit, emptying it, and allowing sufficient time for all traces of ice to melt away completely.
Performing a manual defrost allows you to remove any obstructive layers of ice that may be causing issues with your Kenmore Elite ice dispenser. By following proper procedures and allowing enough time for thorough defrosting, you can effectively troubleshoot problems related to an unresponsive or malfunctioning ice maker.
Water Inlet Valve Assessment
Valve Inspection
When troubleshooting a Kenmore Elite ice dispenser not working, it’s crucial to inspect the water inlet valve for any signs of damage or malfunction. Look out for leaks or blockages in the valve, as these issues can impede the flow of water into the ice maker. If you notice any faults during the inspection, replacing the valve may be necessary to restore proper functionality.
For instance, if there are visible cracks or if water is leaking from the valve, this could be causing insufficient water supply to your ice maker. A clogged inlet valve can also lead to reduced or no water flow into the ice dispenser and result in no ice production.
It’s important to remember that a faulty water inlet valve can directly impact your Kenmore Elite’s ability to produce and dispense ice. Therefore, addressing any issues with this component is essential when trying to resolve problems with your unit’s ice dispenser.
Continuity Testing
To further diagnose potential electrical issues contributing to a Kenmore Elite ice dispenser not working, consider performing continuity tests using a multimeter on various electrical components associated with the system. By conducting these tests, you can identify breaks or interruptions in electrical flow that might indicate faults within the mechanism.
For example, if there is an interruption in electrical continuity within the water inlet valve circuitry, it could explain why your unit is experiencing problems dispensing ice. This testing process will help pinpoint where exactly an electrical fault lies within your appliance so that targeted repairs can be made accordingly.
Remember that referring to your user manual or seeking guidance from online resources for instructions on conducting continuity tests is highly recommended. Properly interpreting and acting upon test results requires careful attention and adherence to safety protocols when dealing with electrical components.
Ice Maker Mold Thermostat Diagnosis
Locating Thermostat
The mold thermostat in the ice dispenser is a crucial component that regulates the temperature to ensure proper ice formation. It’s typically located near the mold or within the ice maker assembly. When troubleshooting issues with your Kenmore Elite ice dispenser, it’s essential to first identify and locate this thermostat. You can refer to the user manual for specific guidance on its location. If you don’t have access to the manual, online resources from trusted sources can also provide assistance in locating this vital part.
It’s important to handle and test thermostats with caution as they are sensitive components. Mishandling them can lead to inaccurate results during testing, potentially complicating diagnosis and repair efforts.
Testing for Faults
When dealing with an ice dispenser not working, conducting thorough testing of different components and systems becomes imperative. Utilize appropriate testing equipment recommended for assessing thermostats and other related parts within the ice dispenser system. Following recommended procedures while conducting tests is crucial in obtaining accurate results.
Documenting any faults or irregularities encountered during testing provides valuable information that aids in diagnosing issues accurately. This documentation will serve as a reference point when discussing problems with professionals or seeking further assistance online.
Practical DIY Fixes
Unclogging Chutes
If your Kenmore Elite ice dispenser is not working, a common issue could be clogged chutes. To fix this, start by clearing any ice or debris that may be obstructing the dispenser chutes. Use a soft brush or cloth to gently remove any obstructions without causing damage to the components. It’s crucial to ensure that the chutes are completely clear before testing the dispenser again.
For example, if you notice small pieces of ice blocking the chute, carefully remove them with a soft-bristled brush. Avoid using sharp objects that could scratch or damage the interior of the dispenser.
Another common problem is an accumulation of frost in the chute which can block the flow of ice. In such cases, use a hairdryer set on low heat to melt and clear away any built-up frost.
Clearing Blockages
In addition to unclogging chutes, it’s essential to identify and clear any blockages in the water supply lines or valves connected to your Kenmore Elite refrigerator. Using appropriate tools and techniques, locate and safely remove any obstructions from these critical components.
For instance, if there’s no water coming out when you try to dispense ice through your Kenmore Elite refrigerator door, it might indicate a blockage in one of these parts. You can use a turkey baster filled with hot water to flush out potential clogs from both ends of each tube connecting to your fridge.
After clearing all potential blockages from both areas —the chute and water supply lines— test your Kenmore Elite ice dispenser again for signs of improvement.
Professional Repair or Replace Decision
When to Call Experts
If kenmore elite ice dispenser not working persists after attempting DIY fixes, it’s time to consider professional help. Contact the manufacturer’s customer support for guidance on potential solutions. Authorized service centers can also provide expert advice and assistance in troubleshooting the issue. If you’re unsure about performing complex repairs, engaging an experienced technician is advisable to avoid further damage.
In some cases, issues with appliances like ice dispensers may require specialized knowledge and tools that only professionals possess. Seeking expert assistance ensures a thorough diagnosis of the problem and accurate repairs that can extend the lifespan of your appliance.
Cost-Benefit Analysis
When facing a malfunctioning Kenmore Elite ice dispenser, it’s crucial to weigh the costs of repairs against the benefits they offer. Evaluate repair expenses alongside replacement part costs to determine if fixing the ice dispenser is economically feasible. Consider factors such as the age and overall condition of your appliance when making this decision.
Comparing repair costs with prospective savings from not having to purchase a new ice dispenser provides valuable insight into whether repairing or replacing would be more cost-effective in the long run. It’s essential to take into account how much longer your Kenmore Elite refrigerator is expected to function efficiently after undergoing repairs.
Repairing appliances can prolong their usefulness while saving money compared to purchasing new ones frequently due to minor malfunctions.
Closing Thoughts
You’ve now got the lowdown on troubleshooting your Kenmore Elite ice dispenser. From checking the freezer temperature settings to diagnosing the ice maker mold thermostat, you’ve covered a lot of ground. Whether you opt for a practical DIY fix or decide it’s time for a professional repair or replacement, you’re equipped with the knowledge to make an informed choice. Remember, a little maintenance can go a long way in keeping your ice dispenser in top-notch condition.
So, roll up your sleeves and give these troubleshooting tips a shot. You’ve got this! And if all else fails, don’t hesitate to reach out to a professional for assistance. Your perfectly chilled drinks await!
Frequently Asked Questions
Why is my Kenmore Elite ice dispenser not working?
The issue could be due to various factors such as freezer temperature settings, water supply problems, door switch functionality, or a faulty water inlet valve. Troubleshooting these areas can help identify and resolve the problem.
How do I troubleshoot basic issues with the ice dispenser’s evaporator coils, water line, beam, and part?
Start by checking if the freezer temperature is set correctly, ensuring proper water supply to the refrigerator, and examining the door switch for any malfunctions. These basic troubleshooting steps can often pinpoint the root cause of the problem.
What should I do if my Kenmore Elite’s ice maker stops producing ice due to evaporator coils, water line, or beam cause?
Firstly, check if there are any issues with the evaporator coil defrosting or if there’s a fault in the ice maker mold thermostat. Consider examining practical DIY fixes before deciding on professional repair or replacement.
Can I fix my Kenmore Elite ice dispenser issue myself with the evaporator coils, water line, and part?
Depending on your comfort level with DIY repairs, you may be able to address certain common issues such as adjusting freezer temperatures or replacing a malfunctioning door switch. However, complex problems might require professional assistance.
When should I consider professional repair or replacing my Kenmore Elite’s ice dispenser and evaporator coils?
If basic troubleshooting and DIY fixes don’t resolve the issue, it may be time to consult a professional technician for repairs. In some cases where significant components are damaged beyond repair, replacing the unit could be more cost-effective in the long run.
