KitchenAid Dishwasher Not Working? 2 Possible Causes!

The main control board, control panel, and controls are three most important components without which a dishwasher can’t function optimally.

So if you have your KitchenAid dishwasher control panel not working, you should inspect the controls for problems and fix it.

The KitchenAid dishwasher control panel can fail because the control lock is active, a glitch that requires a reset, or a blown thermal fuse that needs a replacement. It could also be that the control panel part is faulty from mishandling and misuse and therefore requires a full replacement.

To be clear, KitchenAid dishwasher problems linked to the control panel display don’t require the service of a professional technician. You can fix the problem yourself and save hundreds of dollars in repair service.

In this guide, you’ll learn why your KitchenAid dishwasher’s display panel failed as well as how to fix the issue. 

kitchenaid dishwasher control panel not working

2 Reasons Why Your KitchenAid Dishwasher Control Panel is Not Working

If your KitchenAid dishwasher is getting power and all other components are functional but the control panel isn’t working, it could be for the following reasons: water.

 Probable CauseQuick DIY Fix
1.A blown thermal fuse in the dishwasher You should get a new thermal fuse for replacement
2.Control lock activatedDeactivate the control lock to unfreeze the control panel so that it responds to commands

1. A Blown Thermal Fuse

Your KitchenAid dishwasher includes a thermal fuse, display panel, and water as safety components.

The purpose of the thermal fuse in this case is to shut power to the control off and make the panel unresponsive in the event of a short circuit in the wire harness.

So if the control panel of you unit fails to work, it’s highly likely that the thermal fuse may have blown.

Should this be the case, buy a new thermal fuse for replacement.

kitchenaid dishwasher thermal fuse

Also Read: Why Is My KitchenAid Dishwasher Beeping?

2. The Control Lock is Active

Your KitchenAid dishwasher features a control lock component that acts as a security feature. In practice, it keeps kids from interfering with the current wash cycle, starting a new, or altering the functionality of the machine.

But as long as the control lock is active, the control panel will freeze and the dishwasher won’t clean dishes.

To be abundantly clear, an active control panel doesn’t indicate that your dishwasher has as a hardware or mechanical problem. It’s a manually activated feature, one that can save you from damages.

Simply turn off the control lock and the control panel will resume working as it normally does.

To do this:

  • Press and hold the Control Hold 3 Sec options key.

  • With your finger still on the key, wait until the Control Lock light turns off.

The control light may blink three times when trying to unlock the control panel, which is normal.

Hold your finger gently on the keypad in the designated area until the light turns off. This applies only if your KitchenAid dishwasher model has a dedicated control lock button in the options section of the control panel.

KitchenAid Dishwasher Control Panel Reset

Sometimes the control panel of your KitchenAid dishwasher won’t work because of a random glitch. In such a case, it would be best to do a complete control panel reset.

You will find the control panel either above or at the base of the dishwasher depending on the KitchenAid dishwasher model you are using. So, be careful with the labels.

To reset the control panel:

  • Simultaneously press the Hi-Temp Scrub and Energy Saver buttons 5 times.

Light on the control panel will flash repeatedly for about 4 to 5 seconds.

  • Allow the dishwasher about 10 minutes to reset.

  • Initiate a cycle to test if the reset thing worked.

Another option to reset the control panel of your KitchenAid dishwasher is to:

  • Find the Air Dry, Heated Dry, or Energy Saver Dry button.

  • Start by pressing the dry and wash button 5 times in an alternating manner.

  • Press the High Temp wash button once, then the dry button once, and press the wash button again.

Repeat this process until the diagnostic mode activates.

  • Once the diagnostic mode activates, let the dishwasher run.

You will see the control panel blink and turn off, indicating that the dishwasher goes into diagnostic mode and starts rebooting.

You will hear parts like the heating element and rinse arm activate.

  • Leave the unit to run on its own until it stops

  • Now start the dishwasher again.

You will notice that the control panel is unlocked and functioning properly.

If resetting the control panel by pressing a combination of buttons fail, do a manual reset, as it could fix the CP and get to work optimally again.

To do a manual reset:

  • Unplug the dishwasher from the power source

  • Leave it unplugged for about 5 to 10 minutes to allow reset to default settings.

  • Plug the dishwasher back to power and test the control panel to see if it works. 

Also Check: KitchenAid Dishwasher Control Panel Problems & Fixes

KitchenAid Dishwasher Control Panel Replacement

Resetting your KitchenAid dishwasher control panel can get it to work well again.

However, if you’ve done the reset but still notices that the control panel doesn’t work or some keypads don’t respond to your inputs, you should get a new KitchenAid compatible control panel for replacement.

control panel kitchenaid dishwasher

A new control panel costs between $150 and $350.

Before buying one, check to make sure the option you choose is compatible with your KitchenAid dishwasher model.

To replace the control panel:

  • Using a T-15 Torx bit, unthread the four screws securing the custom outer door panel to the middle door pane.

The screws are located to the top corners and second from the bottom on the left and right sides.

  • Lift the custom outer panel to fully detach and set it aside.

  • Unthread the remaining door screws securing the middle door panel to the inner panel and remove the retaining pin.

  • Pull the door panel door forward and lift it to remove.

  • Unthread the door latch mounting screws and lift the old control panel off

  • Disconnect the touchpad wire harness from the control board to remove it.

Prepare the new control panel for installation by first ensuring the control panel shield is in place.

  • Now connect the touchpad wire harness to the panel and the opposite end of the wire harness to the control board.

  • Align the new control panel on the inner door panel and thread back the door mounting screw to secure it.

  • Reinstall the outer metal door panel by sliding it over the mounting tab and aligning it with the inner panel.

  • Re-insert the retaining pin to help hold the panel in place and re-thread the screws to secure

  • Re-install the outside custom panel by inserting the mounting starts into the hold slots

  • Slide the panel down until the top of the custom panel aligns with the top of the control panel.

  • Replace the four screws to secure the panel.

With the repair completed, turn the power supply back on. Your new KitchenAid dishwasher control panel should be ready for use.

Frequently Asked Questions

1. Why Are My KitchenAid Dishwasher Control Panel Lights Blinking?

The blue blinking light could mean different thing depending on the model of the KitchenAid dishwasher you are using.  

However, the most common reason is that either the door latch has interrupted wash cycles, a component in the unit has failed, or the control panel is experiencing some shortages.

2. Why is There No Light On My KitchenAid Dishwasher Control Panel?

You don’t see light on your KitchenAid dishwasher’s control panel because the unit isn’t getting power to run a wash cycle. Ensure you’ve plugged the appliance into a power source and that the circuit breaker is in the right position.

Another reason why you don’t see light on the control panel is that the child lock mode is on. Child lock usually freezes the dishwasher, making the unit unable to turn. Simply turn off the control lock to fix this error.

3. What is the Life Expectancy of a KitchenAid Dishwasher?

Your KitchenAid dishwasher can serve for 7 to 12 years on average. To use the dishwasher for that long, though, you will have to make sure you give it proper maintenance on a regular basis.

How can I test the micro switch in the door latch to determine if it is faulty?

To test the micro switch in the door latch and determine if it is faulty, you can follow these steps:

1. Begin by inspecting the door latch for any visible damage. Look out for any broken parts or signs of wear and tear.

2. Obtain a multimeter, which is a device used to measure electrical continuity. Set the multimeter to the continuity or ohms setting.

3. Disconnect the dishwasher from the power supply to ensure your safety during the testing procedure.

4. Locate the micro switch inside the door latch. This switch is responsible for detecting whether the dishwasher door is properly closed. It is often situated near the handle or locking mechanism of the door latch.

5. Use a screwdriver or the appropriate tool to carefully remove the micro switch from the door latch. Take note of the wiring connections attached to it. You may need to refer to the appliance’s manual or schematics for guidance.

6. Once the micro switch is detached, place the multimeter’s probes on the terminals of the switch. Ensure that the probes make contact with the metal parts, not the wires.

7. Activate the multimeter by pressing its testing button or following the manufacturer’s instructions.

8. Monitor the multimeter for a reading. If the switch is functioning correctly, it should display continuity or a low resistance value. This indicates that the electrical current can flow through the switch when it is pressed or released.

9. If the multimeter doesn’t show continuity or the resistance value is too high, it suggests that the micro switch is faulty and needs to be replaced.

10. Consider replacing the micro switch or the entire latch assembly if necessary. Consult the dishwasher’s manual or contact the manufacturer for guidance on obtaining the correct replacement parts.

Remember to always prioritize safety and refer to the appliance’s documentation for specific instructions applicable to your dishwasher model.

How can I check for fault codes or error messages on the dishwasher?

To check for fault codes or error messages on your dishwasher, follow these steps:

1. Observe the dishwasher’s lights on the control panel. If you notice that they are flashing or blinking, this could indicate the presence of a fault code.

2. Refer to the dishwasher’s user manual or the wiring diagram and tech sheet that came with the appliance. These documents will provide you with valuable information on how to interpret any fault codes you encounter. They should explain each error message associated with the specific model of your dishwasher.

3. Once you have accessed the necessary documentation, locate the section that specifically addresses fault codes or error messages. It should provide you with detailed descriptions of the different codes that your dishwasher may display.

4. Identify the fault code that matches the one displayed on your dishwasher’s control panel. By understanding the code, you will gain insight into the nature of the error.

5. Use the information provided in the documentation to troubleshoot the underlying issue. It may suggest potential solutions, such as specific actions to take or components to inspect and replace. Following these instructions can help you resolve the error and restore your dishwasher’s normal functionality.

By referring to the dishwasher’s user manual, wiring diagram, and tech sheet, you will be empowered to identify and address any fault codes or error messages that appear on your dishwasher’s control panel.

What are the potential issues with the main control board and control board?

Potential issues with the main control board and control board in a KitchenAid dishwasher may lead to malfunctioning touchpad buttons or a complete loss of function. The main control board is responsible for regulating nearly every aspect of the dishwasher’s operation, including sending voltage to the touchpad for button response. If this board becomes faulty, it may fail to send the necessary voltage, resulting in unresponsive touchpad buttons. Similarly, the control board, which also performs vital functions, can cause the same issue if it malfunctions.

It is important to note that control boards are often misdiagnosed, so it is recommended to test other commonly defective parts before deciding to replace the main control board or control board. This step can help ensure that the root cause of the issue is identified accurately. To find the required replacement parts specific to your KitchenAid dishwasher model, you can enter the model number and search for the appropriate items. Additionally, if you need assistance in locating the model number, guidance is available to help you with that as well.

By thoroughly evaluating the main control board and control board and considering any potential problems, you can effectively address issues related to unresponsive touchpad buttons and restore the proper functioning of your KitchenAid dishwasher.

What should I check if there are no indicator lights or any noise from the dishwasher?

If you encounter a situation where there are no indicator lights and the dishwasher remains silent when turned on, there are several potential causes to consider. First, it’s important to check if power is reaching the dishwasher. Start by verifying the status of the circuit breakers responsible for supplying power to the dishwasher. If any breakers have tripped, resetting them may resolve the issue.

Additionally, if your dishwasher is equipped with a GFCI (ground-fault circuit interrupter) outlet, ensure that it has not been tripped. Resetting the GFCI outlet might restore power to the dishwasher.

Another aspect to examine is the condition of any fuses associated with the dishwasher. Inspect the fuses to determine if any of them have blown. If a fuse is found to be faulty, replacing it with a new one could resolve the power issue.

It’s worth noting that most dishwashers are hardwired rather than plugged in. Thus, it is recommended to inspect the junction box on the dishwasher itself. Look for any loose or burnt wires that could potentially hinder the flow of electricity. If any such issues are discovered, addressing them appropriately could restore power to the dishwasher.

By thoroughly checking these aspects – circuit breakers, GFCI outlets, fuses, and the junction box for loose or burnt wires – you will be able to identify and potentially resolve the power problem preventing your dishwasher from displaying indicator lights or generating any noise when turned on.

What could be the possible reasons for KitchenAid dishwasher buttons not working?

How to test the micro switch inside the door latch for electrical continuity?
To test the micro switch inside the door latch for electrical continuity, use a multimeter. Set the multimeter to measure resistance or continuity. Then, disconnect the power to the dishwasher and access the door latch assembly. Locate the micro switch and touch the multimeter probes to its terminals. If the switch does not have continuity (i.e., there is no electrical flow), it indicates a faulty switch that should be replaced.

What could be the potential issue if the door latch is malfunctioning and preventing a wash cycle from being started?
If the dishwasher buttons aren’t working, one potential issue could be a malfunctioning door latch. Inspect the door latch for any damage, as it may be preventing the wash cycle from starting. Using a multimeter, test the micro switch inside the door latch for electrical continuity. If the switch does not have continuity, it indicates a faulty switch or latch assembly that should be replaced.

How to determine if the dishwasher is in a child lock, “Sabbath” mode, or “Demo” mode and how to unlock it?
Many dishwashers have a child lock or “Sabbath” feature that can prevent the buttons from working. Consult the dishwasher’s user manual for instructions on how to lock or unlock the control panel. Additionally, the dishwasher could be in “Demo” mode or another mode that limits its operation. Again, refer to the user manual for guidance on changing modes and restoring full functionality.

What should be checked if there are no indicator lights or any noise from the dishwasher when it is turned on?
If there are no indicator lights or any noise from the dishwasher when it is turned on, it is likely that power is not reaching the dishwasher. Check the circuit breakers and GFCI outlets (if applicable) to ensure they have not tripped. Additionally, inspect any fuses to confirm that none have blown.

What could be the possible reasons for the dishwasher buttons not responding correctly even if the display is working?
If some of the buttons on the dishwasher touchpad do not respond correctly, it is likely that the touchpad itself is at fault. The touchpad and control panel may need to be replaced together or individually, depending on the manufacturer’s requirements.

“The KitchenAid dishwasher control panel can fail to respond due to various factors. Firstly, it is important to check if the control lock is active, as this can cause the buttons to become unresponsive. To resolve this issue, simply deactivate the control lock to unfreeze the control panel, allowing it to respond to commands.”

“Another potential reason for the buttons not working is a glitch that may require a reset. Sometimes, the control panel may experience a temporary malfunction, which can be resolved by performing a reset. Simply power off the dishwasher and unplug it from the electrical outlet for a few minutes before plugging it back in and turning it on again.”

“In some cases, a blown thermal fuse in the dishwasher can cause the control panel to stop functioning. If this is the case, you will need to obtain a new thermal fuse for replacement. It is recommended to consult the user manual or contact a professional technician to properly identify and replace the thermal fuse.”

“It is important to note that mishandling and misuse of the control panel can also result in a faulty control panel that requires a full replacement. If your KitchenAid dishwasher is getting power and all other components are functional, but the control panel remains unresponsive, it is likely that the control panel itself has become faulty due to improper use. In such cases, it is recommended to contact a qualified technician or the manufacturer for assistance in replacing the control panel.”

“While these are common causes for the buttons on the control panel not working, it is also worth checking for any blinking lights or fault codes displayed on the dishwasher. These indicators can provide valuable information about potential errors or malfunctions. Review the wiring diagram, tech sheet, and/or user manual for more detailed information regarding any displayed error codes.”

“In summary, the KitchenAid dishwasher control panel may not respond due to various reasons. These include the control lock being activated, a glitch that requires a reset, a blown thermal fuse, or a faulty control panel. Checking for blinking lights or fault codes can also provide helpful insights. If you encounter any issues, it is recommended to consult the user manual, contact a professional technician, or reach out to the manufacturer for further assistance.”

Conclusion ”How to Fix KitchenAid Dishwasher Control Panel Not Working”

With proper maintenance, it’s unlikely that your KitchenAid dishwasher’s control panel will act up and fail to work. But if it fails, you shouldn’t have a difficult time fixing the error because this guide has taught you how to do just that.