Samsung’s Twin Cooling technology is unmatched in energy saving, humidity preservation, temperature regulation, and odor isolation. So, you probably don’t expect your Samsung Twin Cooling refrigerator to develop some issues, but it happens sometimes. Luckily, most Samsung Twin Cooling Fridge Freezer problems are fixable.
Among the commonest fixable Samsung twin-cooling refrigerator problems is the freezer fan or ice maker not working or the fridge freezer not freezing. Others include the fridge freezer being too noisy, unthawing everything, not cooling appropriately, or not working at all.
Interestingly, these issues often don’t require the input of a fridge expert as they are DIY types. So, I’ll not only share the problem, but I’ll also highlight the potential causes and individual DIY fixes.
The goal is to save you money and time and, more importantly, protect you from the frustration of a failing Samsung refrigerator. Without further ado, let’s get straight into the problems and fixes.
Samsung Twin Cooling Fridge Freezer Problems You Can Fix at Home
Generally, the discussed seven problems prevalent on Samsung twin cooling refrigerators are DIY fixable:
1. Samsung Twin Cooling Fridge Freezer Fan Not Working
There are several reasons why your twin cooling fridge freezer fan may stop working. Here are the most notable ones:
a) Loose fan
If the refrigerator fan is loose, it won’t work at all.
Fix
Check if the fan is loose and tighten it up before retrying the refrigerator.
b) Burnt motor
Though this only happens in extreme cases, a burnt motor is worth checking as it stops the fan from working.
Fix
Replace the burnt motor with a compatible replacement. You can check out the Samsung DA31-00146E Motor as it works on numerous Samsung models.
c) Ice buildup
Don’t forget to check for ice accumulation around the fan, as that can also cause it to fail.
Fix
If there’s too much ice around the freezer fan, follow these steps to defrost it:
- Turn the Samsung refrigerator unit off
- Take out the ice tray/bucket
- Using a hairdryer, hand steamer, or any other heat source, melt the ice mass
- Press the reset button on your Samsung appliance to reboot the unit
- Return the ice tray/bucket and power on your unit
2. Samsung Twin Cooling Fridge Freezer Ice Maker Not Working
If the ice maker is not working correctly, it will freeze up. That repeatedly happens when there are repetitive power outages.
Fix
The best approach for a failing icemaker is unfreezing it, which you can do with these steps:
- Turn your Samsung unit off
- Take out the ice tray/bucket and melt the ice mass, preferably with a hairdryer
- Press the icemaker’s reset button to reboot it
- Return the ice tray/bucket and power the unit on
If your Samsung twin cooling fridge freezer has the ‘forced defrost’ option, engage it to defrost it without disassembling anything forcefully.
3. Samsung Twin Cooling Fridge Freezer Not Freezing
A freezer compartment is known for its role, and that is freezing. Sadly, for some reason, that doesn’t happen. In the case of a Samsung twin-cooling refrigerator, the reasons include the following:
a) Onboard error
If there are any errors in the refrigerator’s inbuilt computer setup, the freezing compartment may fail to perform its job.
Fix
Try rebooting the entire refrigerator, which you can do with these steps:
- Unplug the unit from the power source
- Wait for 30 seconds before re-plugging it
- Alternatively, flip the circuit breaker off and on to reboot the unit
Note, however, that if this rebooting hack doesn’t work, wait for 30 minutes instead of 30 seconds before plugging the unit back and powering it on.
You can also try switching the power-freeze button and wait for about 2 hours before checking back on the condition of the freezer.
b) Improperly defrosted evaporator
Inside your twin cooling fridge freezer is an evaporator critical in freezing your food. If it’s not well defrosted, the freezer won’t generate adequate cold air (frosting air) to freeze your items properly.
Fix
Take out the freezer’s back panel to assess the condition of the coils. If there is massive frosting around it, then you should defrost it.
c) Fridge freezer near a heat source
If your twin cooling refrigerator is close to a heat source like the fireplace or direct sunshine, it won’t freeze your supplies as the heat affects its freezing temperature.
Fix
Move your Samsung twin cooling unit away from the heat source not to interfere with the freezing temperature.
d) The unit lacks enough clearance
Good air circulation is essential for the optimum performance of your twin-cooling Samsung refrigerator. The unit shouldn’t have many things surrounding it that could interfere with its breathability.
Fix
Remove everything that might be blocking the refrigerator from good air circulation. It may also mean moving the unit away from the wall by at least 2 inches.
e) The compressor can’t run continuously
The freezer is dependent on the performance of the compressor. The compressor has to run continuously for long enough for the freezer to do its job optimally. If that’s not the case, the compressor is probably overheating, or the fan may be defective.
Fix
If the compressor is overheating, it may be good to unplug it and allow the unit to sit for a few hours or even overnight. But if you are dealing with a defective motor, you should replace it.
f) Incorrect freezing temperature
You cannot expect the freezer to freeze things if the temperature is wrongly set. That often happens after you switch ‘Child Lock’ as that locks all controls.
Fix
Check the unit’s temperature to ensure it is correct. If not, adjust it accordingly and turn ‘Child Lock’ on.
g) Clogged condenser coils
If the refrigerator’s condenser coils are dirt-clogged, the freezer won’t work.
Fix
Clean the condenser coils to get rid of dirt accumulation. You can do that using these steps:
- Unplug your Samsung unit from the power source and move it away from the wall
- Gently vacuum the coils
- Use a hard bristle brush like the Vanitek Dryer Vent Cleaner Lint Brush to scrub off stubborn dirt from the coils
- Re-vacuum the coils
- Move the appliance to its original position and power it on
h) Overstocked/understocked unit
If your fridge freezer unit is overstocked, the items will block its vents, interfering with cold air circulation around the compartment. Likewise, if only a few things are in the fridge freezer, the cold air will escape.
Fix
Recheck your stock to ensure that you don’t overstock or understock it with supplies.
i) Demo Mode
Samsung twin cooling fridge freezer typically comes with the ‘demo mode’ special function that deactivates all other functions, including the cooling/freezing function. The only exemption is the lighting function.
So, if the ‘demo mode’ is on, your fridge freezer may fail to freeze.
Fix
Switch off the ‘Demo Mode’
4. Samsung Twin Cooling Fridge Freezer Making Noise
If the fridge freezer is too noisy, it’s often the case of the fan making the noise. In this case, the fan may be working to a certain degree but will likely fail at some point if you don’t act.
More often, this problem results from excessive frosting around the fan. So, while the ice mass may not stop the fan from working, it will make it noisy when running.
Fix
First, you can try switching to Display Mode (also known as Demo Mode) right from the unit’s control panel. Demo Mode turns the compressor off. In this case, you don’t have to turn off the unit.
Alternatively, you can switch the unit off and unplug it for a few hours before plugging back and powering it on. That gives it enough time to self-thaw.
If the ice mass is still massive after self-thawing for a few hours, allow the unit to self-thaw overnight before defrosting it using the tips I shared earlier (involving a hairdryer/hand steamer).
5. Refrigerator Unthawing Everything
Your fridge shouldn’t warm things. It should be the opposite. So, once your Samsung fridge freezer starts to thaw everything, that’s a reason for concern. You can tell from the blue bars on the unit’s temperature control zone.
Fix
Follow these steps to fix the unthawing:
- Unplug the unit from the power source
- Wait for a minute or so before re-plugging it
- Press the ‘freezer temp’ button and hold it down for a few seconds
- Test the unit to see if it’s working well
6. Refrigerator Not Cooling Properly
You expect your Samsung twin cooling refrigerator to cool things properly as that’s its strongest property. That, however, may not be the case because of any of these reasons:
a) Dirty/clogged condenser coils
If the condenser coils are dirt-clogged, the unit won’t cool things properly or may fail to do it entirely.
Fix
Use a vacuum cleaner and blush to de-clog the condenser coils. It may also be good to take out the entire freezer compartment and clean it.
b) Demo Mode display
The Demo/Display Mode, also sometimes known as the cooling-off mode, deactivates the cooling function. So, it could be the reason your refrigerator cannot cool properly.
Fix
Switch off the ‘Demo Mode’ if it’s on to enable the unit to cool off properly.
c) Nearby heat source
The unit may also fail to cool things near a heat source such as a fire or direct sunshine.
Fix
Move the unit away from the direct heat source to encourage optimum cooling.
7. Samsung Twin Cooling Refrigerator Fridge Freezer Not Working at All
Sometimes, the twin cooling refrigerator may fail to work entirely even after exhausting most of the above hacks. If that’s the case, then consider these tips:
- Check to see if the unit is well-plugged into the power source. If it’s not, then do it.
- Try resetting the unit circuit breaker
People Also Ask
1. What Is the Common Problem with Samsung Refrigerators?
The commonest problem with Samsung refrigerators is due to a failing icemaker. In that case, most Samsung fridge owners complain of substandard ice quality, slow ice production, and no ice.
2. How Do I Reset My Samsung Twin Cooling Refrigerator?
The easiest way to reset a Samsung twin cooling refrigerator is to unplug it and wait for about 30 seconds before re-plugging it. If that doesn’t work, consider flipping the circuit breaker on and off to factory-reset the unit.
3. How Do I Reset My Samsung Twin Cooling Refrigerator?
If your Samsung twin cooling refrigerator is not cooling, try switching off the ‘Demo Mode’ and then unplug and plug the unit into the power source. Also, consider moving the Samsung unit away from the wall and heat source.
What specific parts are recommended for checking and replacing?
What specific part can be checked and replaced if the ice maker is not dumping ice?
If the ice maker is not dumping ice, the potential problem lies with the ice maker itself. In this case, the recommended part for replacement is the DA97-07603B Ice Maker Assembly.
What specific part can be checked and replaced if the ice maker fill tube is frozen?
A recommended part to address a frozen ice maker fill tube is the DA47-00192E Icemaker Fill Tube Heater.
Does the ice maker have ice in the tray or is it dry?
If the ice maker tray is dry, it is suggested to check the ice maker fill tube to see if it is frozen and causing the issue.
Among the commonest fixable Samsung twin-cooling refrigerator problems is the freezer fan or ice maker not working or the fridge freezer not freezing. Others include the fridge freezer being too noisy, unthawing everything, not cooling appropriately, or not working at all.
Interestingly, these issues often don’t require the input of a fridge expert as they are DIY types. So, I’ll not only share the problem, but I’ll also highlight the potential causes and individual DIY fixes.
The goal is to save you money and time and, more importantly, protect you from the frustration of a failing Samsung refrigerator. Without further ado, let’s get straight into the problems and fixes.
1. Samsung Twin Cooling Fridge Freezer Fan Not Working:
When dealing with a fan that is not working, there are several potential causes to consider. Firstly, check if the fan is loose and tighten it up before retrying the refrigerator. If the fan motor is burnt, it may need to be replaced with a compatible replacement. Another possibility is ice buildup around the freezer fan, which can obstruct its function. In this case, follow the steps to defrost the ice buildup.
2. Samsung Twin Cooling Fridge Freezer Ice Maker Not Working:
If you’re experiencing issues with the ice maker, there’s a simple DIY fix that you can try. Unfreeze it by melting the ice mass and rebooting the unit. This can often resolve the problem and get your ice maker back up and running.
3. Samsung Twin Cooling Fridge Freezer Not Freezing:
When your fridge freezer is not freezing as it should, there are various potential causes to investigate.
Firstly, check if there’s any onboard error and try rebooting the entire refrigerator. If the evaporator is improperly defrosted, you can take out the freezer’s back panel and defrost it. Ensure that the unit is not located near a heat source as this can affect its cooling performance.
Additionally, make sure there is enough clearance around the unit to allow proper air circulation. If the compressor cannot run continuously, it may be necessary to allow the unit to sit or replace a defective motor.
Check and adjust the temperature settings to ensure they are suitable for freezing.
Clean the condenser coils to remove any dirt accumulation that may be affecting the unit’s performance.
Also, double-check the stock in the unit to ensure proper air circulation, as overstocking or understocking can impact the freezing process.
Lastly, make sure the refrigerator is not in “Demo Mode” as this can prevent proper cooling.
Also Read:
Closing Thought:
You now know at least 8 Samsung Twin Cooling Fridge Freezer problems, their causes, and DIY fixes. Hopefully, you can use the tips to diagnose and troubleshoot the problem ailing your Samsung twin cooling refrigerator.