Troubleshooting Guide: LG Fridge Not Cooling But Freezer Works

If you’re experiencing trouble with your LG fridge not cooling properly while the freezer continues to work, it can be frustrating. A malfunctioning fridge can disrupt your daily routine, and it’s essential to resolve the issue quickly and effectively. Don’t worry; we’re here to help. In this guide, we’ll provide you with a step-by-step troubleshooting process to identify and fix the problem.

Key Takeaways:

• LG fridge not cooling while the freezer continues to work is a common issue that can be resolved through troubleshooting.
• The temperature settings, condenser coils, evaporator fan, damper control assembly, defrost system, door seals, thermostat, start relay and compressor, and refrigerant level can all affect the cooling performance of your fridge.
• By following our troubleshooting guide, you can identify and fix the issue, ensuring efficient and stress-free operation of your LG fridge.

Troubleshooting Guide: LG Fridge Not Cooling But Freezer Works

If you’re experiencing the issue of your LG fridge not cooling while the freezer works correctly, there are several steps you can take to troubleshoot the problem. The first step is to check the temperature settings of your fridge.

Check the Temperature Settings

Make sure that the temperature settings for both the fridge and freezer compartments are set correctly. If the temperature is not set appropriately, it can prevent the fridge from cooling correctly, while the freezer may still function normally.

If the temperature settings appear to be correct, the next step is to clean the condenser coils.

Clean the Condenser Coils

Over time, dust and debris can accumulate on the condenser coils, affecting the cooling performance of your LG fridge. Cleaning these coils can improve the cooling efficiency. Follow these steps to clean your condenser coils:

1. Unplug your fridge from the power source.
2. Locate the condenser coils, which are usually located at the back of the fridge or at the bottom behind a grille.
3. Clean the coils using a soft brush or vacuum cleaner.
4. Plug the fridge back in and check if the cooling performance has improved.

If cleaning the condenser coils doesn’t solve the problem, the next step is to check the evaporator fan.

Check the Evaporator Fan

The evaporator fan is responsible for circulating the cold air inside the fridge. If it’s not functioning correctly, the fridge may not cool as expected. Follow these steps to check your evaporator fan:

1. Unplug your fridge from the power source.
2. Locate the evaporator fan, which is usually found in the freezer compartment behind a back panel.
3. Check if the fan blades can spin freely. If not, it may need to be replaced.
4. Plug the fridge back in and check if the cooling performance has improved.

If the evaporator fan is working correctly, the next step is to inspect the damper control assembly.

Inspect the Damper Control Assembly

The damper control assembly regulates the flow of cold air from the freezer to the fridge. If it’s not functioning correctly, the fridge may not cool properly. Follow these steps to inspect the damper control assembly:

1. Unplug your fridge from the power source.
2. Locate the damper control assembly, which is usually found in the upper left corner of the fridge compartment.
3. Check if the damper control opens and closes freely. If not, it may need to be replaced.
4. Plug the fridge back in and check if the cooling performance has improved.

If the damper control assembly is working correctly, the next step is to check the defrost system.

Check the Defrost System

A malfunctioning defrost system can lead to ice buildup on the evaporator coils, preventing proper cooling. Follow these steps to check the defrost system:

1. Unplug your fridge from the power source.
2. Locate the defrost system, which is usually found in the back of the freezer compartment behind a panel.
3. Check if the defrost thermostat and heater are working correctly. If not, they may need to be replaced.
4. Plug the fridge back in and check if the cooling performance has improved.

If the defrost system is working correctly, the next step is to verify the door seals.

Verify the Door Seals

Check the door seals for any damage or wear and tear. Damaged door seals can result in air leaks, causing the fridge not to cool efficiently. Follow these steps to verify the door seals:

1. Inspect the door seals by running your hand along the edges of the door.
2. If you feel any air escaping, the seals may need to be replaced.
3. Clean the door seals with a damp cloth to remove any debris that may be affecting the seal.

If the door seals are working correctly, the next step is to check the thermostat.

Check the Thermostat

The thermostat controls the cooling cycle of your LG fridge. If it’s faulty, the fridge may not cool properly. Follow these steps to check the thermostat:

1. Unplug your fridge from the power source.
2. Locate the thermostat, which is usually found in the control panel inside the fridge compartment.
3. Use a multimeter to test the thermostat for continuity. If there’s no continuity, it may need to be replaced.
4. Plug the fridge back in and check if the cooling performance has improved.

If the thermostat is working correctly, the next step is to inspect the start relay and compressor.

Inspect the Start Relay and Compressor

The start relay and compressor work together to cool the fridge. If either of these components is faulty, the fridge may not cool as expected. Follow these steps to inspect the start relay and compressor:

1. Unplug your fridge from the power source.
2. Locate the start relay and compressor, which are usually found at the back of the fridge behind a panel.
3. Check if the start relay and compressor are working correctly. If not, they may need to be replaced.
4. Plug the fridge back in and check if the cooling performance has improved.

If the start relay and compressor are working correctly, the next step is to evaluate the refrigerant level.

Evaluate the Refrigerant Level

Low refrigerant levels can impede the cooling process of your LG fridge. Follow these steps to evaluate the refrigerant level:

1. Unplug your fridge from the power source.
2. Consult the user manual or contact a professional to determine the correct refrigerant level for your fridge.
3. If the refrigerant level is low, contact a professional to recharge the system with the appropriate refrigerant.
4. Plug the fridge back in and check if the cooling performance has improved.

Now that you’ve completed all the troubleshooting steps, you should have resolved the issue of your LG fridge not cooling while the freezer works correctly. Enjoy efficient and stress-free operation of your appliance!

Clean the Condenser Coils

If your LG fridge is not cooling properly, it’s possible that the condenser coils are dirty. Over time, dust and debris can accumulate on the coils, making it harder for heat to dissipate and reducing the cooling efficiency of the fridge.

To clean the condenser coils, follow these steps:

1. Unplug the fridge from the power source and locate the condenser coils. These coils are usually located at the back of the fridge, behind a panel or grille. Refer to your user manual if you’re not sure where they are.
2. Remove any visible debris or dust from the coils using a soft-bristle brush or a vacuum cleaner. Avoid using sharp objects or excessive force as this can damage the coils or surrounding components.
3. If the coils are still dirty, use a coil cleaning solution to remove any remaining dirt or grime. Apply the solution as per the manufacturer’s instructions and let it sit for the recommended amount of time.
4. Rinse the coils with water to remove any remaining cleaning solution. Make sure to dry the coils completely before reconnecting power to the fridge.

Regular cleaning of the condenser coils can improve the overall performance of your LG fridge and extend its lifespan. Aim to clean the coils at least twice a year or more frequently if you have pets or live in a dusty environment.

Table: Pros and Cons of Cleaning Condenser Coils

Check the Evaporator Fan

If your LG fridge is not cooling properly or not cold enough, the issue may be with the evaporator fan. The evaporator fan is responsible for circulating the cold air inside the fridge, and if it’s not functioning correctly, the fridge may not cool as expected. Here’s how to check the evaporator fan and troubleshoot any issues:

1. Unplug your LG fridge from the power source.
2. Locate the evaporator fan at the back of the freezer compartment.
3. Inspect the fan for any visible damage or obstruction, such as ice buildup or debris. If you notice any issues, remove the obstruction or replace the fan if necessary.
4. Plug your fridge back in and wait for a few minutes to see if the fan starts running.
5. If the fan doesn’t start running, you may need to test the fan motor using a multimeter. Consult the manual or a professional technician for guidance on how to do this.
6. If the fan motor is faulty, you may need to replace it. Consult the manual or a professional technician for guidance on how to do this.

By following these steps, you can identify and fix any issues with the evaporator fan, ensuring efficient and reliable cooling performance for your LG fridge.

Inspect the Damper Control Assembly

If your LG fridge is not cooling properly, inspecting the damper control assembly is a crucial step towards resolving the issue. This assembly regulates the flow of cold air from the freezer to the fridge, ensuring that the latter stays at the desired temperature. If there is a problem with the damper control assembly, it can cause the fridge to not cool as expected.

To inspect the damper control assembly, follow the steps outlined below:

1. Locate the damper control assembly in your LG fridge. It is usually located in the upper left corner of the fridge compartment.
2. Check the damper control assembly for any visible signs of damage or wear and tear. If you notice any issues, it may need to be replaced.
3. Ensure that the damper control assembly is not obstructed by any food items or other objects. If it is, clear the obstruction and see if this improves the cooling performance of the fridge.
4. If the damper control assembly appears to be in good condition, but the fridge is still not cooling properly, you may need to test the damper control motor. To do this, use a multimeter to test the continuity of the motor. If it’s not functioning correctly, replace the motor.

By following these steps, you can troubleshoot and fix any issues with the damper control assembly, ensuring that your LG fridge cools properly and efficiently.

Check the Defrost System

If your LG fridge is not cooling as expected, it may be due to a malfunctioning defrost system. The defrost system prevents ice buildup on the evaporator coils, which can block the flow of cold air and lead to improper cooling. Follow these steps to check your defrost system:

1. Unplug your fridge and remove all food items from the freezer and fridge compartments.
2. Locate the defrost thermostat. It is typically found on the evaporator coils or the freezer compartment. Remove it from its housing and test it for continuity using a multimeter. If it fails the continuity test, replace it with a new one.
3. Inspect the defrost heater for any signs of damage or breakage. If it appears damaged, replace it with a new one.
4. Check the defrost timer. If it malfunctioning, it can prevent the defrost system from working properly. Test the timer for continuity using a multimeter. If it doesn’t show continuity, replace it with a new one.

If you have completed all of these steps and your LG fridge is still not cooling properly, it may be time to call a professional technician for further inspection. Don’t attempt to repair electrical or mechanical components on your own if you are not trained to do so.

Verify the Door Seals

When your LG fridge is not cooling properly or not cold enough, it’s essential to check the door seals. Damaged or worn-out door seals can lead to air leaks, preventing the fridge from cooling efficiently. By following these steps, you can verify the door seals and replace them if necessary, ensuring optimal cooling performance.

1. Step 1: Start by visually inspecting the door seals for any signs of damage, such as cracks, tears, or breaks. Use your hands to feel along the edges for any gaps or openings that may be causing air leaks.
2. Step 2: Close the fridge door on a piece of paper or a dollar bill and attempt to pull it out. If the paper slides out easily, it means the door seal is not tight enough and needs to be replaced.
3. Step 3: To replace the door seal, start by ordering the appropriate replacement part from an authorized LG dealer or service provider. Once you have the part, carefully remove the old door seal by pulling it off the door.
4. Step 4: Clean the area around the door where the seal was removed using a mild detergent and warm water. This will help ensure a secure fit for the new seal.
5. Step 5: Install the new door seal by aligning it with the door and pressing it into place. Use a hairdryer set to low heat to soften the seal and help it fit snugly onto the door.
6. Step 6: Check the door seal again using the paper test to ensure it’s tight enough and not allowing any air leaks.

By following these steps, you can verify and replace the door seals if needed, helping to resolve the issue of your LG fridge not cooling properly or not getting cold enough. For more LG refrigerator troubleshooting tips, continue reading our step-by-step guide.

Check the Thermostat

If your LG fridge is not cold enough, the issue may be with the thermostat. The thermostat controls the cooling cycle of your appliance, and if it’s defective, it can prevent the fridge from reaching the desired temperature. Follow these steps to check the thermostat:

1. Unplug the fridge from the power source.
2. Locate the thermostat, which is usually inside the fridge.
3. Using a multimeter, check the continuity of the thermostat. This is done by setting the multimeter to the Ohm setting and touching the probes to the thermostat terminals. If the reading is zero or close to zero, the thermostat is functional. If not, the thermostat needs to be replaced.
4. In case the thermostat has continuity, you can test its temperature sensing capability by placing it in a container of ice-cold water. The reading should be 0Ω or close to it.

If the thermostat is faulty, you will need to replace it to restore proper cooling. Contact a professional technician if you need assistance.

IMPORTANT:

Only conduct the continuity test when the appliance is unplugged. If you’re not comfortable working with electrical appliances, contact a professional to handle it for you.

Now that we’ve checked the thermostat, let’s move on to inspecting the start relay and compressor.

Inspect the Start Relay and Compressor

When facing issues with an LG refrigerator not cooling properly, it’s essential to inspect the start relay and compressor. These components work together to cool the fridge, and if one of them is faulty, the fridge may not cool as expected. Follow these steps to evaluate the condition of these components:

1. Unplug the fridge from the power source and locate the start relay and compressor.
2. Remove the start relay by gently pulling it out from the compressor with your hands. Check for any signs of damage or burning. If it appears damaged, replace it with a new one.
3. Test the compressor by using a multimeter tool. Set it to the ohms scale and touch the leads to the compressor terminals. If the reading is within the range specified in the user manual, the compressor is working correctly. If not, it’s faulty, and you may need to replace it.
4. If the compressor is working correctly, replace the start relay and plug the fridge back in. Observe if the cooling system starts working correctly.

It’s important to note that working with electrical components can be dangerous. If you’re not comfortable performing these steps, consider seeking professional assistance. A certified technician can provide an expert evaluation and repair quickly.

By inspecting the start relay and compressor, you can identify and resolve issues related to an LG refrigerator not cooling properly. This will ensure that your appliance continues to run efficiently and effectively, providing you with optimal cooling performance.

Check the Refrigerant Level

If your LG fridge is not cooling, and the freezer is cold but the fridge is warm, it could be due to low refrigerant levels. Refrigerant is a vital component of the cooling process in your appliance. Without the right amount, the fridge won’t be able to cool properly.

To check the refrigerant level, you’ll need to follow these steps:

1. Unplug your fridge from the power source.
2. Locate the refrigerant lines at the back of your fridge. These are usually copper-colored tubes.
3. Inspect the lines for any damages or leakage. If there is a leak, it will usually show as an oily residue around the affected area.
4. If you notice any damages or leaks, do not attempt to fix it yourself. Contact a licensed technician to handle the issue.
5. If there are no apparent damages or leaks, you can use a refrigerant gauge to check the levels. Connect the gauge to the service valve on the refrigerant line, following the manufacturer’s instructions.
6. Read the gauge to determine the refrigerant level. If it’s below the recommended level, you may need to refill the refrigerant. Consult your fridge’s user manual or contact a licensed technician for guidance.

It’s important to note that handling refrigerant can be hazardous and requires specific expertise. If you’re not familiar with the process, it’s best to leave it to a licensed technician to avoid any accidents or damage to your appliance.

By checking the refrigerant level, you can address any issues related to low refrigerant levels and ensure that your LG fridge cools efficiently.

Conclusion

Resolving the issue of an LG fridge not cooling while the freezer works can be a daunting task, but with this troubleshooting guide, it’s a breeze. Starting with checking the temperature settings, cleaning the condenser coils, inspecting the evaporator fan and damper control assembly, checking the defrost system, verifying the door seals, evaluating the refrigerant level, and inspecting the start relay and compressor, these steps can help identify the root cause of the problem.

By taking the time to troubleshoot the issue, you’ll save time and money in the long run by avoiding service calls and potential repairs. Remember to refer to the LG refrigerator troubleshooting guide and manual for specific instructions and safety precautions.

Keep Your LG Fridge Cool and Refreshing!

Regular maintenance can go a long way in keeping your LG fridge functioning properly. A clean fridge, proper temperature settings, and door seals, and routine checks on the components can prevent issues down the road. If you’re still facing problems after going through the troubleshooting guide, consider reaching out to the manufacturer’s customer service or a trusted professional for assistance.

With these tips and tricks, you can keep your LG fridge cool and refreshing, ensuring your groceries stay fresh for longer!