Troubleshooting Kenmore Elite Washer Not Draining or Spinning

If you are experiencing difficulties with your Kenmore Elite washer not draining or spinning, you are not alone. It can be frustrating to have your washer fail to perform its essential functions. Fortunately, before you jump to the conclusion that it’s time to replace your washer, there are several troubleshooting steps you can take to resolve the issue. In this comprehensive guide, we will walk you through each step of the troubleshooting process so you can identify and resolve the problem with ease.

Key Takeaways

• Kenmore Elite washer not draining or spinning is a common issue that can be resolved through troubleshooting.
• Start by checking the drain hose and pump for any blockages or damage.
• Clear any clogs in the drain hose or pump by removing debris or foreign objects.
• Inspect the lid switch, drain filter, water level switch, drive belt, motor coupling, control board, water pump, and timer or electronic control board to identify any malfunctioning components.
• Prioritize your safety throughout the troubleshooting process and consider consulting a professional technician if needed.

Check the Drain Hose and Pump

If your Kenmore Elite washer won’t drain, it may be due to a clogged or faulty drain hose or pump. Follow these steps to troubleshoot:

1. Inspect the drain hose: Make sure the drain hose is free from kinks or blockages. Also, ensure that it is properly connected to both the washer and the drain. If you notice any defects, replace the hose.
2. Check the drain pump: If the drain hose is not the problem, inspect the drain pump for any obstructions or signs of damage. A faulty pump can prevent the washer from draining properly. Refer to the user manual for instructions on accessing the pump. If you notice any defects, replace the pump.

“A clogged drain hose or pump can significantly affect the operation of your Kenmore Elite washer. Always ensure that these components are clean and properly connected.”

Pro Tip:

Use a drain snake to clear out any blockages in the hose or pump. This tool can effectively unclog any debris or foreign objects that may be preventing proper drainage.

Clear any Clogs

If you suspect a clog in the drain hose or pump, it’s crucial to clear it promptly to avoid damaging the washer. Follow these steps to clear any clogs and restore proper drainage:

1. Unplug the washer from the power source to avoid any electrical accidents.
2. Locate the drain hose at the back of the washer and remove it from the drain or standpipe.
3. Use a flashlight to inspect the inside of the hose for any debris or foreign objects that may be causing the clog.
4. If you find any blockage, gently remove it by hand or using pliers.
5. Inspect the drain pump for any visible obstructions or signs of damage.
6. If necessary, remove the pump to clear any debris or foreign objects causing the blockage.
7. Clean the pump thoroughly before reconnecting it to the drain hose.
8. Reconnect the drain hose to both the washer and the drain or standpipe.
9. Plug the washer back in and run a short cycle to ensure proper drainage.

In some cases, a clog may be too difficult to remove on your own. In this case, consider consulting a professional technician to avoid causing further damage to your Kenmore Elite washer.

Check the Lid Switch

If your Kenmore Elite washer is not working, the problem may be with the lid switch. The lid switch is an essential component of the washer’s operation, as it ensures that the machine does not operate when the lid is open for your safety. If the switch is malfunctioning, it can prevent the washer from draining or spinning.

To test the lid switch, follow these simple steps:

1. Unplug the washer from the power source.
2. Locate the lid switch near the door frame of the washer.
3. Using a multimeter, check the switch for continuity. If the switch does not have continuity, it is likely faulty and needs to be replaced.
4. If you find that the lid switch is faulty, you can purchase a replacement from your local appliance store or online.
5. To replace the switch, first remove the control panel of the washer, then unscrew and remove the old switch, and finally, install and screw in the new switch and reattach the control panel.

Testing and replacing the lid switch is a simple and effective way to resolve issues with your Kenmore Elite washer not working.

Inspect the Drain Filter

If your Kenmore Elite washer is not draining, the drain filter could be the culprit. Over time, the filter can become clogged with lint, hair, or small objects, causing drainage problems.

To inspect the drain filter:

1. Locate the filter, typically at the bottom front of the washer.
2. Carefully remove the filter by turning it counterclockwise.
3. Place a towel or bowl underneath to catch any excess water.
4. Inspect the filter for any debris or blockages.
5. Clean the filter thoroughly with a soft brush or cloth.
6. Reinstall the filter by turning it clockwise until it is snug.

Regularly cleaning the drain filter can prevent future drainage issues.

Verify the Water Level Switch

If your Kenmore Elite washer is not spinning, the water level switch may be the culprit. Follow these steps to verify the switch:

1. Unplug the washer and locate the water level switch, typically located near the control panel.
2. Remove the wires from the switch terminals.
3. Use a multimeter to test the switch for continuity. If the switch does not have continuity, it may be faulty and require replacement.
4. If the switch is functioning correctly, check the switch hose for any obstructions or damage. A damaged or blocked switch hose can result in incorrect water levels and prevent the washer from spinning.

Once you have verified the water level switch and switch hose, test the washer to see if it spins properly. If the problem persists, continue with the remaining troubleshooting steps.

Examine the Drive Belt

If your Kenmore Elite washer won’t spin, the drive belt connecting the motor to the drum could be the culprit. A damaged or worn-out belt can prevent the washer from functioning correctly. Follow these steps to inspect the drive belt:

1. Unplug the washer from the electrical outlet.
2. Locate the drive belt at the bottom of the washer.
3. Check for any visible signs of damage or wear and tear.
4. Try spinning the drum manually to see if the belt is loose or broken.
5. If you find any issues, replace the belt to restore proper spinning functionality.

If you are unsure how to replace the drive belt, consult the Kenmore Elite washer’s user manual for detailed instructions. Additionally, you can seek the assistance of a professional technician to ensure proper replacement.

Test the Motor Coupling

If you have checked the drive belt and still experience issues with your Kenmore Elite washer not spinning, examining the motor coupling may be necessary.

The motor coupling connects the motor to the transmission and enables the spinning motion. Over time, the coupling may wear out or become damaged, leading to spinning issues.

To test the motor coupling:

1. Unplug the washer and turn off the water supply.
2. Locate the motor coupling by removing the cabinet or back panel of the washer. The coupling is typically found between the motor and transmission.
3. Inspect the coupling for any visible signs of damage or wear.
4. If the coupling appears worn or damaged, remove it and replace it with a new one.
5. Reassemble the washer and test it to ensure proper spinning functionality.

Remember to follow safety precautions and wear protective gloves when handling the motor coupling or any other internal components of the washer.

If the motor coupling replacement does not resolve the spinning issue, consider seeking professional assistance to diagnose and repair the problem.

Examine the Control Board

The control board is a vital component of the Kenmore Elite washer, responsible for managing its various functions. If the washer is not working, it may be due to a malfunctioning control board. Follow these steps to examine the control board:

1. Unplug the washer.
2. Locate the control board, which is usually located at the top of the washer behind the control panel.
3. Inspect the control board for any visible damage, such as burnt marks or loose connections.
4. If the control board appears to be damaged or malfunctioning, it may need to be repaired or replaced. Consult a professional technician for further assistance.

It is important to prioritize your safety when examining the control board. Always unplug the washer and avoid touching any electrical components without proper training or protection.

Remember, a faulty control board can prevent the Kenmore Elite washer from working properly. If you suspect that the control board is the cause of the issue, consider seeking professional assistance to ensure a safe and effective repair or replacement.

Check the Water Pump

If your Kenmore Elite washer is not draining properly, it may be due to a faulty water pump. The water pump is responsible for removing water from the machine during the draining cycle. A malfunctioning pump can cause water to remain in the washer, leading to drainage problems.

To check the water pump, start by unplugging the washer and locating the pump. It is typically located at the back of the machine and can be accessed by removing the back panel. Once you have located the pump, inspect it for any visible signs of damage such as cracks or leaks.

If the pump appears to be in good condition, you can test it using a multimeter. A multimeter is a tool that measures electrical voltage, current, and resistance. Set the multimeter to measure resistance and touch the probes to the terminals on the pump. The resistance should be between 10 and 20 ohms. If the resistance is outside of this range, the pump may be faulty and need to be replaced.

If you need to replace the water pump, make sure to purchase the correct replacement part for your specific Kenmore Elite washer model. You can find the model number on the inside of the washer door or on the back of the machine.

Replacing the water pump can be a complicated process, so if you are not comfortable with doing it yourself, it is best to seek the assistance of a professional technician.

Verify the Timer or Electronic Control Board

If none of the previous troubleshooting steps have worked, it’s time to check the timer or electronic control board. The timer controls the different cycles and functions of the washer, while the electronic control board manages the washer’s operations. If either of these components is malfunctioning, the washer may not work properly.

To check the timer or electronic control board, inspect them for any visible damage or malfunction. Look for loose connections or any burnt-out components. If you’re unsure how to perform this type of inspection, consider seeking professional assistance.

Replacing a faulty timer or electronic control board can be expensive. Before making this investment, consider the age and condition of your washer. If your Kenmore Elite washer is several years old and has multiple issues, it may be more cost-effective to replace the unit altogether.

Tip: Regular maintenance can help prevent issues with your Kenmore Elite washer. Clean the washer regularly and use it according to the manufacturer’s instructions to extend its lifespan and performance.

Conclusion

Congratulations, you have successfully identified and resolved the issue with your Kenmore Elite washer not draining or spinning! Remember to always prioritize your safety when troubleshooting your appliances, and consult a professional technician if necessary.

Final Thoughts

By following the steps outlined in this guide, you can save time and money on repairs while ensuring your Kenmore Elite washer remains in good working condition. Remember to regularly inspect and clean the drain system, lid switch, drain filter, water level switch, drive belt, motor coupling, control board, water pump, and timer or electronic control board to prevent future issues.