New GE Bottom Freezer Not Freezing? 11 Solutions!

  • Hey there! If you’re dealing with a new GE bottom freezer that’s not freezing, you’re in the right place. It can be frustrating when your appliance doesn’t work as expected, but don’t worry – we’ve got your back. In this post, we’ll dive into common issues that could be causing your bottom freezer to underperform and explore some troubleshooting tips to get it back on track.

    A malfunctioning freezer can throw a wrench into your daily routine, especially if you rely on it to keep your food fresh. Understanding why this issue is happening and how to fix it will save you time and hassle in the long run. So let’s roll up our sleeves and tackle this problem head-on!

    As a GE Profile fridge owner, the last thing you want is your GE Profile refrigerator not cooling or freezing. It will mean a total collapse of your unit, which can be both depressing and financially straining.

    A GE Profile refrigerator won’t cool or freeze due to airflow obstruction, damaged door seal, dusty condenser coils, iced evaporator coils, or a malfunctioning thermostat, thermistor, compressor, Start Relay, or fan motor. It could also be due to diagnostic mode or a dying main control.

    So, you have to look at least 11 possibilities, and I will take you through them all. We’ll analyze the probable causes and highlight their fixes.

    Later, we’ll look at putting your GE Profile refrigerator on diagnostic mode, just in case you can’t tell what’s wrong with it and how to reset it.

    Let’s get started!

    GE Profile refrigerator not cooling or freezing

    In a rush? See below 11 possible explanations for your failing refrigerator and freezer combo.

    Quick Troubleshooter for A GE Profile Refrigerator Not Cooling or Freezing

     Probable CauseFix 
    1.Airflow obstructionReduced food load and avoid bulky containers not to obstruct the air vents in the fridge and freezer
    2.Damaged door sealReplace the door seal (gasket if it’s damaged)
    3.Dusty condenser coils Clean the condenser coils to get rid of the dust, debris, and all kind of filth
    4.Iced evaporator coils Check the evaporator coils for possible ice clogging and replace them if that’s the case
    5.Malfunctioning thermostatTest the thermostat with a digital multimeter and replace it if it shows to be faulty
    6.Faulty thermistorTest the thermistor the same way as the thermostat and replace it if it’s faulty
    7.Defective compressorCheck for continuity and if the compressor lacks it, replace it (with an expert technician’s help)
    8.Damaged Start RelayReplace the Start Relay if it fails the continuity test
    9.Failing fan motorRemove obstruction on the motor blades and test the motor with a multimeter. Replace if it’s faulty
    10.The unit might be in diagnostic modeUnplug the refrigerator for 30 seconds to deactivate the diagnostic
    11.Dying main controlLet an expert examine your main control board. After that, you’ll need to replace it if it’s faulty

    Why Is My GE Profile Refrigerator Not Cooling or Freezing?

    Your GE Profile refrigerator freezer won’t cool or freeze because of any of these 11 reasons:

    1. Airflow Obstruction

    Sometimes, the fridge and freezer fail to work for a simple mistake such as overstocking them or loading bulky containers, which may block air vents.

    If there’s no proper airflow because of vent obstruction, the fridge won’t cool, and the freezer won’t freeze. So, you may have to look at both compartments to confirm their conditions.


    Don’t fill up your refrigerator or freezer. There must be some space, especially around the air vents’ walls. 

    If you’ve overstocked, reduce the amount. Additionally, avoid using containers that are so bulky and blocking the air vents.

    2. Damaged Door Seal 

    Your fridge’s rubber seal (or door gasket) helps retain cold air. If it’s damaged, the cold air will escape causing the refrigerator to warm up. Once that happens, the unit won’t cool or freeze.


    Inspect the fridge and freezer for a damaged door seal and replace it if that’s the case.

    3. Dusty Condenser Coils 

    The condenser coils accumulate dust over time which interferes with their operation. Dusty condenser coils can’t dissipate heat properly, and as a result, your refrigerator is likely to feel warmer.


    Inspect your condenser coils for dust, dirt, debris, and filth. Overall, it’s recommendable to clean the condenser coils with an effective condenser coil cleaning brush.

    GE Profile refrigerator not cooling or freezing enoughGE Profile refrigerator not cooling or freezing enough

    4. Iced Evaporator Coils

    With the evaporator coil’s job being to circulate cool air throughout the refrigerator, you wouldn’t want them to be covered by ice. If that happens, air won’t flow smoothly throughout your GE Profile unit, leading to the interference of the cooling and freezing compartments.


    Inspect the evaporator coils for possible ice clogging. Start by removing the unit’s panel covering to access the coils. However, you’ll need to unplug the GE Profile unit and take out all the food. If the evaporator coils are ice-clogged, they are faulty. Hence, replace them. 

    But if the unit was only freezing slowly, defrost the coils as they haven’t totally failed.

    5. Malfunctioning GE Refrigerator Temperature Control Thermostat

    The temperature control thermostat dictates the performance of the fans and unit compressor. Therefore, test it for faults as its effectiveness means the fans and GE motor won’t work. As a result, the unit won’t cool. 


    Try rotating the thermostat and listen to its click. You can do it from its lowest setting to the highest. If it doesn’t click, it might be defective.

    You can confirm by testing its continuity with a multimeter. Lack of continuity proves its defectiveness, and so you should replace it.

    6. Faulty Thermistor 

    The GE thermistor‘s primary function is to monitor the GE Profile unit’s temperature and relay the information to the control board.

    The control board then responds by commissioning the fan’s motors (evaporator and condenser) and compressor to run and cool the unit. So, being defective means a lack of cooling.


    Use a multimeter to test the thermistor. If it shows no continuity, it’s broken down and needs replacement.

    GE Refrigerator Temperature Control

    7. Defective Compressor

    A refrigerator cannot run with a defective compressor. That’s because the compressor distributes the refrigerant across the condenser/evaporator coils to facilitate cooling.

    If the compressor is faulty, there won’t be cooling, and since the refrigerant also reaches the freezer, there won’t be freezing.


    Consider testing the compressor with a multimeter. If it shows no continuity, take the fridge to a licensed technician for a compressor replacement. That’s because its replacement isn’t straight straightforward.

    8. Damaged Start Relay 

    A faulty start relay won’t power up your compressor. So, your compressor won’t run, affecting the unit’s cooling and freezing.


    Test the start relay with a digital multimeter and replace it if it’s faulty.

    9. Dying Main Control 

    Lastly, if there’s nothing wrong with all the components shared above, the problem will likely be the control board that is dying. Overall, it’s hard to test the control board. As a result, you may need expert help. If it’s faulty, the fridge expert will advise you to replace it.

    10. Failing Fan Motor 

    The condenser and evaporator fan motors are essential in cooling your unit and freezing food. If either of these motors or their fans doesn’t work, the GE Profile unit won’t cool and would probably not freeze. 

    The motors may fail due to obstruction (along with the blade’s path), damage, or wear.


    Inspect the fan blades for obstruction and remove the block if present. If there’s none, test the fan motor physically by rotating the blades. 

    The motor will likely be faulty if the blades don’t rotate without obstruction. You can nonetheless confirm it by testing it with a multimeter. Replace the fan motor if it shows no continuity.

    GE Profile Fridge Not Cooling but Freezer Works

    11. Your GE Profile Refrigerator Might Be In Diagnostic Mode 

    If your GE Profile refrigerator was recently serviced, it is probably in diagnostic mode. If that is the case, it won’t cool or freeze until you deactivate the mode.


    Unplug the GE unit from the power for 30 seconds and plug it back. That’ll reset it and deactivate diagnostic mode.

    Your GE Profile Refrigerator Not Cooling or Freezing Enough? Try These

    If you cannot find what’s wrong with your GE unit, or it still won’t cool and freeze enough after a few fixes, consider putting it on diagnostic mode.

    That’ll help you discover a hidden fault. You can also try resetting it to bypass some of the errors. Let’s look at both options:

    How to Put Your GE Profile Refrigerator That’s Not Cooling or Freezing On Diagnostic Mode?

    Here are the basic steps of entering a GE Profile refrigerator into diagnostic mode:

    • Press the freezers and refrigerator warmer and cooler temperature pads simultaneously

    • Wait for the unit to indicate zero in the refrigerator and freezer digital displays to show you are now on diagnostic mode

    • Once you get into diagnostic mode, you only need to wait to see if you’ll receive an alert on your SmartHQ app.

    GE French Door Refrigerator Not Cooling

    How to Reset A GE Fridge Not Cooling or Freezing?

    Here’s how to reset a GE Profile refrigerator that won’t cool or freeze:

    Step 1 – Cut Off the Units Power Supply

    There are two ways to go about it here. One, you can unplug the GE unit from the electric outlet. Two, you can switch off the circuit breaker.

    But overall, disconnecting the unit is the better option since you can even reset your GE unit that way (without doing anything other than plugging it back after a while).

    Step 2 – Wait for 30-60 Seconds to Turn the Unit On

    Depending on the method you used in step 1 to turn the GE unit’s power supply off, turn it on after 30-60 seconds. At this point, you don’t have to do anything else if your unit starts to cool and freeze.

    So, you may have to try it and wait for some time. If it doesn’t work, go to the subsequent steps.

    Step 3 – Switch Off and On the Freezer

    Consider turning off your freezer shut-off for about 30 senses and then turn it on. You can then try the freezer to see if it’s working.  If it is, go to step 4 to troubleshoot the fridge.

    Step 4 – Energy Saving + Lighting 

    Now go ahead and press your unit’s Lighting and Energy-Saving switches and hold them concurrently for about 10 – 15 seconds.

    Overall, your refrigerator should work after step 4. If it doesn’t, talk to GE customer support.

    People Also Ask

    1. How Do I Reset My GE Refrigerator That Won’t Cool?

    The easiest way to reset your GE refrigerator that won’t cool is to unplug it from the wall socket and plug it back after 30 – 60 seconds. If that doesn’t work, press Lighting and Energy Saving.

    That should reset it. If it doesn’t, contact GE right away.

    2. Why GE Profile Fridge Not Cooling But Freezer Works?

    Sometimes only the freezer may work, while a GE Profile fridge won’t cool because of dusty condenser coils, iced evaporator coils, faulty fan motor, or food overstocking, among other reasons.

    It could also be a GE Profile temperature control problem, such as a faulty thermistor, thermostat, or temperature control board.

    3. Why Won’t My GE Refrigerator Get Cold?

    Sometimes your GE refrigerator won’t get cold because it’s overstocked (with food). Its condenser coils are dirty, or a temperature control problem such as a faulty thermistor, thermostat, or temperature control board.

    You can check your manual for other suggestions if none of those is the case.

    What part do I need to replace if the temperature sensor is defective?

    If the temperature sensor in your cooling system is found to be defective, the part that needs to be replaced is not the temperature control board itself, but rather the temperature sensor. The temperature control board is responsible for providing voltage to the compressor and fan motors, and a defective control board can result in no voltage being sent to the cooling system. However, it is important to note that a faulty temperature sensor is not a common occurrence.

    Before considering the replacement of the temperature control board, it is advisable to first check and test all the other more commonly defective components. If none of these components are found to be defective, then it may be necessary to replace the temperature control board.

    What part do I need to replace if the start capacitor is defective?

    If the start capacitor in your refrigerator is found to be defective, the part that needs to be replaced is the start capacitor itself. The start capacitor is responsible for providing an extra surge of power to the compressor during start-up. If it is not functioning properly, the compressor may fail to start, resulting in a refrigerator that does not cool effectively. To confirm if the start capacitor is indeed faulty, you can test it using a multimeter. If the test indicates a defect, it is advisable to replace the start capacitor with a new one.

    How can I test if the start capacitor is defective?

    To test if a start capacitor is defective, you can use a multimeter. Here’s a step-by-step guide to help you:

    1. Start by setting your multimeter to the capacitance measurement mode. Look for the capacitance symbol (usually denoted as “C” or “μF”) on the multimeter dial.

    2. Make sure the device is disconnected from any power source before proceeding. Safety should always be a priority.

    3. Locate the start capacitor in your equipment. The start capacitor is typically a cylindrical or oval-shaped component with two terminals.

    4. Identify the terminals of the capacitor, usually labeled as “C” for the common terminal and “H” for the high-voltage terminal.

    5. Connect the multimeter’s positive (red) lead to the common terminal (“C”) of the capacitor and the negative (black) lead to the high-voltage terminal (“H”).

    6. Once the connections are secure, observe the multimeter reading. It should display the capacitance value of the start capacitor.

    7. Compare the measured capacitance with the rated capacitance of the start capacitor. A significant deviation or a reading of zero indicates a defective capacitor that needs replacement.

    It’s essential to note that capacitors can retain a charge even after disconnection. Therefore, exercise caution and discharge the capacitor’s terminals with a suitable resistor or follow the equipment’s safety guidelines before touching any components.

    If the start capacitor fails the multimeter test or shows any signs of physical damage, such as bulging or leaking, it is advisable to replace it promptly with a new one to ensure the proper functioning of your equipment.

    What happens if the start capacitor is not working?

    If the start capacitor is not functioning properly, it can lead to several issues with the refrigerator. Primarily, the compressor may fail to start without the boost of power provided by the start capacitor. Consequently, this will result in the refrigerator being unable to cool effectively. Therefore, to ensure the proper functioning and cooling of the refrigerator, it is crucial to have a working start capacitor.

    What does the start capacitor do in a refrigerator?

    The start capacitor in a refrigerator plays a crucial role in the functioning of the compressor. Its primary function is to provide an extra surge of power during start-up, aiding the compressor in getting the necessary initial boost. Without the start capacitor, the compressor might struggle to start, leading to a failure in the cooling process of the refrigerator. In essence, the start capacitor acts as a power enhancer that ensures the compressor initiates the cooling cycle effectively, thus allowing the refrigerator to effectively cool its contents.

    How can I test if the temperature control thermostat of my GE refrigerator is defective?

    To test if the temperature control thermostat of your GE refrigerator is defective, you can follow these steps:

    1. Start by turning the thermostat from the lowest setting to the highest setting. Listen for a distinct click. If you hear the click, it indicates that the thermostat is functioning properly and is likely not defective.

    2. If you do not hear a click when rotating the thermostat, it suggests that there might be an issue. In such cases, you can use a multimeter to test the thermostat for continuity.

    3. Begin by disconnecting the refrigerator from the power supply to ensure safety.

    4. Set your multimeter to measure continuity or resistance (Ohms), depending on the options available on your device.

    5. Locate the temperature control thermostat in your GE refrigerator. It is usually found near the evaporator coils or behind the control panel.

    6. Remove any covers or access panels necessary to reach the thermostat.

    7. Once you have access to the thermostat, carefully detach the wires connected to it.

    8. With the multimeter leads, touch one probe to each terminal on the thermostat.

    9. If the thermostat has continuity, the multimeter will display a resistance reading close to zero or show a beep indicating a closed circuit. This indicates that the thermostat is functioning correctly.

    10. Conversely, if the thermostat does not have continuity and there is no resistance reading or beep, it suggests that the thermostat is defective and needs to be replaced.

    11. If you determine that the temperature control thermostat is indeed defective, you should replace it with a new one compatible with your GE refrigerator model.

    Remember to always refer to your appliance’s user manual or seek professional assistance if you are unsure or uncomfortable performing these tests yourself. Safety should be a priority when working with electrical components.

    How can I determine if the damper control assembly of my GE refrigerator is malfunctioning?

    To determine if the damper control assembly of your GE refrigerator is malfunctioning, you can follow these steps:

    1. Check the cooling performance: If your refrigerator is not cooling properly, this could be an indication that the damper control assembly is not functioning correctly. Keep an eye on the temperature inside both the freezer and refrigerator compartments.

    2. Listen for unusual noises: Pay attention to any strange sounds coming from your refrigerator. If you hear clicking, grinding, or any other abnormal noise, it could be a sign that the damper control assembly is stuck or not operating as it should.

    3. Check for restricted airflow: Place your hand near the damper control assembly, which is usually located in the top rear or upper corner of the refrigerator compartment. Feel for any airflow coming from the freezer. A lack of airflow or weak airflow could indicate a problem with the damper control assembly.

    4. Inspect the damper door: Remove any items obstructing your view and visually inspect the damper door. It should be able to move freely and open and close without any issues. If the damper door appears to be stuck closed or not opening fully, it is likely the damper control assembly is malfunctioning.

    5. Monitor temperature consistency: The temperature inside your refrigerator should remain consistent. If you notice significant fluctuations or uneven cooling in different areas, it could be a result of a faulty damper control assembly.

    If you suspect that the damper control assembly in your GE refrigerator is malfunctioning based on these observations, it is advisable to replace it with a new one to ensure proper air flow and temperature regulation between the freezer and refrigerator compartments.

    What should I do if the door gasket of my GE refrigerator is damaged?

    If the door gasket of your GE refrigerator is damaged, you need to take immediate action to ensure the proper functioning of your appliance. The door gasket is crucial in maintaining an airtight seal around the refrigerator’s frame, preventing warm air from entering and causing inadequate cooling. To address this issue, carefully inspect the door gasket for any signs of twisting, tearing, or damage. If you notice any of these issues, it is recommended to replace the gasket with a new one. By doing so, you will restore the airtight seal, allowing your refrigerator to cool effectively once again.

    How can I check if the evaporator fan motor of my GE refrigerator is working properly?

    To ensure that the evaporator fan motor in your GE refrigerator is functioning correctly, there are several steps you can follow:

    1. Start by manually turning the fan blade. If it spins freely without any obstruction or resistance, it is a good indication that the fan motor is working properly.

    2. Pay attention to any unusual noises coming from the fan motor. Excessive or strange sounds may signify a problem with the motor and it should be replaced.

    3. If the fan motor fails to start or doesn’t run at all, you can employ a multimeter to determine if the motor windings have continuity. First, disconnect the power to the refrigerator. Then, locate the fan motor and detach any necessary components to access its terminals. Using a multimeter set to the continuity or resistance setting, place the test leads on the motor’s terminals. If there is no continuity, it suggests a fault in the motor windings, requiring the motor to be replaced.

    By performing these checks, you can effectively determine if the evaporator fan motor in your GE refrigerator is operating properly.

    How can I determine if the condenser coils of my GE refrigerator are dirty?

    To check if the condenser coils of your GE refrigerator are dirty, you can start by inspecting the condenser coils. Look for any accumulation of dust, dirt, or debris on the coils. If you notice a layer of grime or particles covering the coils, it is an indication that they are dirty. Cleaning the condenser coils becomes necessary in such cases to maintain the optimal functioning of your refrigerator.

    What does the compressor do in a refrigerator?

    Does the compressor affect the freezer section as well?
    Yes, the compressor affects the freezer section as well. Since the compressor circulates the refrigerant throughout the entire refrigeration system, including the freezer evaporator coils, a faulty compressor will impact the cooling performance in both the refrigerator and freezer compartments. Without a properly working compressor, the refrigerant won’t reach the freezer coils, resulting in a lack of freezing capabilities.

    What is the consequence of a faulty compressor?
    A faulty compressor in a refrigerator will result in a lack of cooling. If the compressor is not functioning properly or not working at all, it won’t be able to circulate the refrigerant through the evaporator and condenser coils. As a result, there won’t be sufficient heat transfer, leading to the refrigerator not cooling effectively.

    How does the compressor impact the refrigeration process?
    The compressor plays a crucial role in the refrigeration process. It compresses the refrigerant, increasing its pressure and temperature. This high-pressure, high-temperature gas then flows through the condenser coils, releasing heat to the surrounding air and transforming into a high-pressure liquid. The liquid refrigerant then passes through the evaporator coils, where it absorbs heat from the refrigerator’s interior, cooling it down. The compressor circulates the refrigerant between the evaporator and condenser coils, facilitating the heat transfer and maintaining the cooling cycle.

    What happens if the compressor is not working?
    If the compressor is not working, the refrigerator won’t cool. The compressor’s function is vital for the cooling process, as it is responsible for circulating the refrigerant and facilitating heat transfer through the evaporator and condenser coils.

    What does the compressor do in a refrigerator?
    The compressor in a refrigerator is responsible for compressing the refrigerant and circulating it through the evaporator and condenser coils.

    A refrigerator relies on a functioning compressor to operate effectively. The compressor serves as a vital component, responsible for distributing the refrigerant across the condenser and evaporator coils, ultimately facilitating the cooling process. In simpler terms, the compressor acts as a pump, compressing the refrigerant and circulating it throughout the system.

    The importance of a properly functioning compressor cannot be overstated. If the compressor becomes defective or fails to operate as intended, the refrigerator will be unable to cool properly. This lack of cooling extends to the freezer compartment as well, as the refrigerant is responsible for providing the necessary freezing temperatures.

    To summarize, a refrigerator cannot function without a properly working compressor. It is this essential component that ensures the refrigerant is appropriately circulated, enabling the cooling process to take place. Thus, any issues or malfunctions with the compressor will directly impact the refrigerator’s ability to cool and freeze effectively.

    What other components should I test before replacing the temperature control board?

    Are control boards often misdiagnosed?
    Yes, control boards are often misdiagnosed, so it is important to test other components before considering replacing the control board.

    What happens if the temperature control board is defective?
    If the temperature control board is defective, it will stop sending voltage to the cooling system.

    Should other components be tested before replacing the temperature control board?
    Yes, before replacing the control board, it is recommended to first test all of the more commonly defective components.

    Is the temperature control board commonly defective?
    No, a defective temperature control board is not a common occurrence.

    What is the role of the temperature control board?
    The temperature control board provides voltage to the compressor and fan motors.

    Your GE Profile refrigerator freezer may experience cooling or freezing issues due to various reasons. Here are 11 possible culprits to consider:

    1. Insufficient Power Supply
    2. Faulty Thermostat
    3. Damaged Evaporator Fan
    4. Clogged Condenser Coils
    5. Defective Defrost Timer
    6. Faulty Thermistor
    7. Defective Compressor
    8. Damaged Start Relay
    9. Leaking Refrigerant
    10. Failing Fan Motor
    11. Malfunctioning Door Switch

    It is essential to thoroughly diagnose the problem before jumping to conclusions. While these 11 factors cover a wide range of potential issues, it is crucial to rule out each one to accurately identify the root cause. Only after verifying that none of these components are defective should you consider the control board as a potential culprit.

    Keep in mind that testing the control board itself can be challenging without expert knowledge and specialized tools. Therefore, if you have checked all the components mentioned above and are still experiencing cooling or freezing problems, it is advisable to seek professional assistance. An experienced fridge expert will be able to assess the situation accurately and provide guidance on whether the control board needs to be replaced.

    Remember, a systematic approach to troubleshooting will help ensure that you identify and address the exact cause of the issue, saving you time and unnecessary expenses.

    What does the thermistor do in a refrigerator?

    What action should be taken if the thermistor is found to be defective?
    If the thermistor is found to be defective, it should be replaced with a new one to ensure proper functioning of the refrigerator’s cooling system.

    How can one determine if the thermistor is defective?
    To determine if the thermistor is defective, it can be tested using a multimeter. The resistance of the thermistor should change in sync with the refrigerator temperature. If the resistance does not change or if there is no continuity, it indicates a defective thermistor.

    What happens if the thermistor is defective?
    If the thermistor is defective, it can cause the compressor and evaporator fan to not run when necessary. This leads to insufficient cooling in the refrigerator.

    What is the role of the control board in relation to the thermistor?
    The control board regulates power to the compressor and evaporator fan based on the temperature readings received from the thermistor.

    How does the thermistor monitor the refrigerator temperature?
    The thermistor monitors the refrigerator temperature by constantly measuring it and sending the temperature reading to the control board.

    “The GE thermistor, known as the temperature watchdog, plays a crucial role in the functioning of your GE Profile refrigerator. Its primary task is to diligently monitor the temperature inside the unit and relay this information to the control board, which acts as the mastermind behind the cooling process. Once the control board receives the temperature reading, it swiftly makes decisions to ensure optimal cooling efficiency.

    In response to the thermistor’s signal, the control board springs into action, commanding the motors of the evaporator and condenser fans to start whirring and the compressor to kick into gear. These essential components work in harmony to cool the refrigerator, maintaining the ideal temperature for your food and beverages.

    However, when the thermistor is plagued by defects, it can wreak havoc on the cooling system. Without accurate temperature readings, the control board may fail to activate the vital fan motors and compressor when necessary, leading to inadequate cooling performance. This can result in suboptimal temperatures inside the refrigerator, potentially compromising the freshness and longevity of your stored items.

    Therefore, it is crucial to identify any issues with the thermistor promptly. One reliable method to determine its condition is by conducting a thorough test using a multimeter. By measuring the thermistor’s resistance and observing its response to temperature changes, you can assess whether it is functioning as intended. Should you find that the thermistor’s resistance remains unchanged or it lacks continuity, it is advisable to replace the thermistor promptly.

    In conclusion, the GE thermistor is an indispensable component in your refrigerator, diligently monitoring the temperature and relaying this information to the control board. Its proper functioning ensures the timely activation of the fan motors and compressor, allowing for efficient cooling. However, any defects in the thermistor can disrupt this delicate balance, leading to subpar cooling performance. Taking the necessary steps to test and replace a faulty thermistor will help safeguard the optimal functioning of your GE Profile refrigerator and keep your food fresh and cool.”

    What does the defrost thermostat do in a refrigerator?

    How can one determine if the defrost thermostat is defective?
    To determine if the defrost thermostat is defective, one can use a multimeter to test it for electrical continuity. If the thermostat does not have continuity when it reaches the low temperature of its operating range, it indicates a defect and should be replaced.

    What is the consequence of the evaporator coils frosting over?
    If the evaporator coils frost over due to a defective defrost thermostat, the refrigerator may not cool properly, as the frost inhibits the cooling process.

    What happens during the defrost cycle?
    In the defrost cycle, the defrost heater is activated to melt any frost that may have accumulated on the evaporator coils.

    How does a defective defrost thermostat affect the refrigerator’s cooling?
    A defective defrost thermostat can lead to improper cooling in the refrigerator. If it fails to activate the defrost heater, the evaporator coils will frost over, hindering the cooling process.

    What is the purpose of the defrost thermostat in a refrigerator?
    The defrost thermostat
    in a refrigerator serves to monitor the temperature of the evaporator coils.

    The GE thermistor, also known as the temperature sensor, plays a crucial role in maintaining the optimal cooling performance of a GE Profile refrigerator. Its primary function is to diligently monitor the temperature within the unit and relay this vital information to the control board. This dynamic relationship allows the control board to make informed decisions and take appropriate actions to ensure the refrigerator operates efficiently.

    When the thermistor senses that the temperature needs adjustment, it triggers the control board to activate the fan motors responsible for cooling the evaporator and condenser coils, as well as the compressor. This synchronized effort results in the desired cooling effect throughout the refrigerator, providing a conducive environment for preserving the freshness of your food.

    However, if the thermistor becomes defective, it can disrupt this delicate balance of temperature regulation. A malfunctioning thermistor may fail to accurately transmit temperature readings to the control board, leading to inadequate cooling performance or even a complete lack of cooling.

    To diagnose a faulty thermistor, a multimeter can be employed to perform a simple continuity test. By checking for continuity, you can determine if the thermistor is functioning properly. If the multimeter indicates no continuity, it is a clear indication that the thermistor has broken down and requires immediate replacement to restore the refrigerator’s cooling capabilities.

    In summary, the GE thermistor is an essential component that ensures precise temperature monitoring in your GE Profile refrigerator. Its collaboration with the control board enables the coordinated operation of the fan motors and compressor, resulting in efficient cooling. Should the thermistor fail, conducting a continuity test using a multimeter will confirm its defectiveness, indicating the need for a replacement to bring your refrigerator back to optimal cooling performance.

    Closing Thought On A GE Profile Refrigerator Not Cooling or Freezing!

    In general, it’s worth looking at condenser coils, evaporator coils, fan motors, temperature controls (thermistor and thermostats), start relay, door seal, control board, and compressor for faults when your GE unit won’t cool or freeze. Don’t forget to get your unit out of diagnostic and not overstock.

    Also Read:

    Identifying the Problem

    Freezer Not Freezing

    If your new GE bottom freezer is not freezing, it’s crucial to identify the issue causing this problem. One possible reason could be a malfunction within the freezer itself, such as a faulty compressor or a refrigerant leak. Another factor to consider is external influences like high room temperatures or poor ventilation around the appliance.

    Troubleshooting these potential reasons can help pinpoint the exact cause of the freezing issue. For instance, if you notice that other food items in your refrigerator are also not staying cold enough, it might indicate an internal problem with the freezer unit. On the other hand, if only specific sections of the freezer are affected by insufficient freezing, external factors may be at play.

    Checking Power Supply

    To address concerns about power supply affecting your GE bottom freezer, start by ensuring that there are no electrical issues impacting its performance. Check if any circuit breakers have tripped and verify that the power cord is securely connected to an outlet without any visible damage.

    In some cases, fluctuations in power supply can lead to inadequate cooling in freezers and refrigerators. If you suspect this may be contributing to your issue, consider using a voltage stabilizer or consulting an electrician for further assistance.

    Reviewing Temperature Settings

    Reviewing and adjusting temperature settings on your GE bottom freezer can significantly impact its ability to freeze properly. Incorrect settings might result in suboptimal cooling conditions within the appliance.

    For example, if you’ve unintentionally set excessively high temperatures for freezing compartments or turned off cooling functions altogether, it could explain why your items aren’t adequately frozen. Understanding how temperature adjustments influence freezing capabilities will aid in resolving this concern effectively.

    Inspecting Door Seals

    Damaged or worn door seals on your GE bottom freezer can compromise its overall efficiency. Over time, wear and tear on door seals can lead to air leaks into and out of the appliance’s compartments.

    Troubleshooting Steps

    Unplugging and Power Check

    When your new GE bottom freezer is not freezing, the first step is to unplug it for a few minutes. This simple act can reset the appliance, potentially resolving any minor issues causing the lack of freezing. Once unplugged, plug it back in securely to ensure a proper power connection. Conduct a thorough power check to confirm that the freezer is receiving adequate power supply. Power fluctuations could be one of the reasons behind the freezing problems, so ruling this out is essential.

    It’s crucial to consider these steps before moving on to more complex troubleshooting methods. By starting with basic checks like unplugging and ensuring consistent power supply, you might be able to resolve the issue without further intervention.

    Condenser Components

    Understanding how condenser components contribute to freezing functionality in a bottom freezer is vital when troubleshooting freezing issues. Take time to familiarize yourself with these parts by referring to your user manual or seeking online resources if needed. Look for any visible signs of damage or malfunctions within these components as they could directly impact the freezer’s ability to maintain low temperatures necessary for freezing food properly.

    By gaining insight into how condenser components work and identifying potential issues with them, you’ll be better equipped to address any problems affecting your GE bottom freezer’s performance.

    Evaporator Inspection

    Inspecting the evaporator in your bottom freezer plays a significant role in diagnosing why it may not be freezing correctly. Common problems associated with evaporators can include frost buildup, blockages, or even mechanical failures that hinder their ability to cool effectively. By closely examining this component and being aware of possible issues outlined in your user manual or other reliable sources, you can determine whether a faulty evaporator might be at fault for the lack of proper freezing.

    Taking proactive measures such as regularly inspecting and maintaining this critical part will help prevent future occurrences of inadequate cooling performance from your GE bottom freezer.

    Common GE Freezer Issues

    When a new GE bottom freezer is not freezing, it’s crucial to check for an overcrowded space inside the appliance. An overcrowded freezer can obstruct proper air circulation and hinder efficient cooling. This hindrance can lead to inadequate freezing of food items.

    To optimize the freezing capabilities of the bottom freezer, organize the items within it. Ensure that there is sufficient space between each item to allow for proper airflow and even cooling. By decluttering and arranging items strategically, you can enhance the overall freezing performance of the appliance.

    Understanding how limited space affects air circulation is essential. When there’s limited space in the freezer, cold air may not circulate adequately around all items, resulting in uneven temperatures and poor freezing efficiency.

    Another common issue that could cause a new GE bottom freezer to stop freezing properly is thermostat problems. It’s important to identify any potential issues with the thermostat that may be affecting its performance.

    Common symptoms of a malfunctioning thermostat include inconsistent temperatures inside the freezer or excessively warm conditions despite setting it at lower temperatures. If you notice these signs, troubleshooting and addressing any issues with the freezer’s thermostat becomes imperative.

    By addressing faulty thermostats promptly through repair or replacement as needed, you can restore optimal functionality to your GE bottom freezer, ensuring that it freezes food items effectively.

    Investigating motor and relay components for possible problems is another crucial step when dealing with a non-freezing GE bottom freezer. Faulty motors or relays can significantly impact its ability to freeze food properly.

    Understanding how these components operate within your specific model allows you to recognize signs of malfunction early on before they lead to complete breakdowns in freezing capability. By taking necessary steps such as repairing or replacing malfunctioning parts promptly, you can prevent further deterioration in performance.

    Regular maintenance checks on these components are also advisable as part of preventive measures against future issues impacting your GE bottom freezer’s freezing abilities.

    Temperature Control Management

    Adjusting Thermostat Settings

    When dealing with a new GE bottom freezer not freezing, it’s crucial to start by ensuring the thermostat settings are adjusted correctly. The ideal temperature range for a GE bottom freezer is between 0 and 5 degrees Fahrenheit. To achieve optimal freezing, make sure the thermostat is set within this range. If your freezer has digital controls, refer to the user manual for specific instructions on adjusting the settings. For freezers with dial controls, turn the knob gradually until you reach the recommended temperature range.

    It’s important to understand that external factors such as room temperature and usage frequency can impact freezing performance. For example, if your kitchen tends to be warmer than average, you might need to set the freezer at a lower temperature to maintain consistent freezing. On the other hand, if you frequently open and close the freezer door throughout the day, slightly lowering the thermostat setting can compensate for heat influx.

    Ensuring Proper Function

    Regular maintenance and cleaning play a significant role in ensuring that all components of your GE bottom freezer function properly. Over time, dust and debris can accumulate on condenser coils or around vents, hindering airflow and causing inefficient cooling. Periodically vacuuming or gently brushing these areas can help prevent potential issues related to poor airflow.

    Inspect door seals regularly for any signs of wear or damage that may lead to air leaks. Damaged seals compromise the freezer’s ability to maintain consistent temperatures inside; therefore prompt replacement is necessary when issues are detected.

    Addressing potential problems promptly is essential in preventing further damage and maintaining optimal performance of your GE bottom freezer. If you notice unusual sounds coming from your appliance or if it fails to reach desired temperatures despite correct thermostat settings adjustments mentioned earlier; consider contacting a professional technician for diagnosis and repair.

    Addressing Defrost System Problems

    Compressor Relay Check

    If your new GE bottom freezer is not freezing, it’s crucial to conduct a thorough check of the compressor relay. The compressor relay plays a vital role in the freezing functionality of your freezer. It’s responsible for regulating the power supply to the compressor, which is essential for maintaining the desired temperature inside the freezer.

    To determine if a faulty compressor relay is causing the issue, you can start by inspecting it for any signs of damage or wear. Look out for melted components or loose connections that could be disrupting its function. If everything appears intact visually, consider using a multimeter to test its continuity and ensure that it’s functioning as intended.

    Defrost Timer Examination

    Another critical component to examine when troubleshooting issues with your GE bottom freezer is the defrost timer. This timer controls the defrost cycle in your freezer, ensuring that frost buildup on the evaporator coils doesn’t impede proper cooling and freezing.

    If there are malfunctions with the defrost timer, it can lead to inadequate defrost cycles and subsequent frost accumulation on the evaporator coils, ultimately affecting freezing capabilities. To address this potential issue, carefully inspect and test the defrost timer for any irregularities or faults.

    Frost Over Evaporator Coils

    Excessive frost buildup on evaporator coils can significantly hinder your GE bottom freezer’s ability to freeze effectively. It’s important to identify whether frost accumulation is indeed causing freezing problems in your appliance.

    Potential causes of excessive frost formation include issues with temperature control management (as discussed earlier), malfunctioning components such as defective door seals allowing moisture infiltration into the unit, or problems with other parts of the defrost system like those mentioned earlier – faulty compressor relays or defective defrost timers.

    Once you’ve identified excessive frost as a contributor to poor freezing performance, take appropriate measures such as manually removing excess ice buildup from these coils using gentle methods like hot water or a hairdryer set at low heat settings.

    Resolving Drainage Issues

    Defrost Drain Check

    Inspecting the defrost drain is crucial when dealing with a new GE bottom freezer not freezing. A clogged or blocked defrost drain can severely impact the appliance’s freezing efficiency. When the defrost drain is obstructed, water from the melting ice accumulates in the bottom of the freezer instead of draining properly.

    To address this issue, start by locating the defrost drain at the back of your freezer. It’s usually found near the evaporator coils. Once located, check for any visible blockages such as food particles or ice buildup that might be hindering proper drainage.

    After identifying any obstructions, carefully clear them to ensure that water can flow freely through the drain and out of your freezer. You can use a small pipe cleaner or hot water to melt away any ice blocking the passage.

    It’s essential to understand how a blocked defrost drain impacts freezing efficiency in order to appreciate its significance in resolving issues with your GE bottom freezer not freezing properly. When water cannot escape through the defrost drain, it eventually turns into ice and interferes with normal cooling processes within your appliance.

    Maintaining Condenser Coils

    Cleaning Condenser Coils

    To address the issue of a new GE bottom freezer not freezing, it’s crucial to understand the significance of maintaining and cleaning the condenser coils. These coils play a vital role in the cooling process, as they release heat from inside the freezer. Over time, dust, dirt, and pet hair can accumulate on the coils, hindering their ability to function effectively.

    Regularly cleaning the condenser coils is essential for optimal performance and efficient cooling in your bottom freezer. When these coils are clogged with debris, they struggle to release heat efficiently, causing your freezer to work harder than necessary. This can lead to inadequate cooling and even complete failure if left unaddressed.

    Proper maintenance involves unplugging the appliance and locating the condenser coils—often found at the back or beneath the unit. Use a vacuum cleaner with a brush attachment or a soft-bristled brush to gently remove any buildup from the coils. Be thorough but gentle during this process to avoid damaging delicate components.

    It’s advisable to perform this maintenance every six months or more frequently if you have pets that shed fur regularly. By keeping these condenser coils clean and free of obstructions, you can ensure that your bottom freezer operates efficiently without encountering freezing issues.

    Sealing the Cold In

    Door Gasket Issues

    If your new GE bottom freezer is not freezing properly, it’s essential to check for any issues with the door gasket. The door gasket plays a crucial role in maintaining the cold air inside the freezer compartment. Over time, these gaskets can wear out or become damaged, leading to cold air leaks and compromised freezing capabilities.

    Common problems that can occur with door gaskets include tears, cracks, or looseness. Even a small tear in the gasket can allow warm air from outside to seep into the freezer, causing temperature fluctuations and preventing proper freezing. To identify if there are any issues with your GE bottom freezer’s door gasket, visually inspect it for any signs of damage or wear. You can perform a simple test by closing the freezer door on a piece of paper – if you’re able to pull out the paper without much resistance, it indicates that there may be an issue with the seal.

    To address door gasket issues and improve freezing capabilities in your GE bottom freezer, consider repairing or replacing faulty gaskets. This straightforward maintenance task can make a significant difference in ensuring that cold air remains trapped inside the freezer compartment where it belongs.


    You’ve now gained a comprehensive understanding of why your new GE bottom freezer might not be freezing properly. By identifying the problem, troubleshooting steps, and addressing common issues such as temperature control management, defrost system problems, drainage issues, and condenser coil maintenance, you’re well-equipped to tackle the issue head-on. Remember, sealing the cold in is crucial for optimal freezer performance.

    Now it’s time to put your newfound knowledge into action. Follow the troubleshooting steps and implement the solutions provided to get your GE bottom freezer back to its optimal freezing state. Don’t hesitate to reach out to professional assistance if needed. Your proactive approach will ensure that your freezer functions efficiently, keeping your food fresh and your worries at bay.

    Frequently Asked Questions

    Why is my new GE bottom freezer not freezing?

    It’s possible that the temperature control settings are incorrect, the defrost system is malfunctioning, or there are issues with the condenser coils. Start by checking the temperature settings and cleaning the condenser coils before considering more complex troubleshooting steps.

    How can I troubleshoot a non-freezing GE bottom freezer?

    Begin by adjusting the temperature controls to a lower setting and ensuring that nothing is blocking the vents. If this doesn’t solve the issue, try cleaning the condenser coils and examining the defrost system for any malfunctions. If problems persist, it may require professional attention.

    What are some common GE freezer issues that could cause lack of freezing, such as ice build and thermostat settings?

    Common issues include thermostat malfunctions, blocked air vents, damaged door seals, or problems with the defrost system. These can all lead to inadequate cooling in your freezer. Checking these components regularly can help prevent larger problems from developing.

    How do I manage temperature control in my GE bottom freezer appliances?

    Ensure that you’re not overpacking your freezer as this restricts airflow and affects cooling efficiency. Periodically check and adjust your temperature settings based on seasonal changes to maintain optimal performance.

    What should I do if there are drainage issues in my GE bottom freezer?

    If you notice water pooling inside your freezer or leaking onto your floor, it could indicate a clogged drain tube. Gently clearing any blockages using warm water or a pipe cleaner can often resolve this issue without professional assistance.

    How do I properly maintain condenser coils in my GE bottom freezer?

    Regularly vacuuming or brushing off dust and debris from your condenser coils helps ensure efficient heat transfer and proper cooling performance. Aim to perform this maintenance every 6 months to keep your unit running smoothly.

    How important is it to seal cold air inside my GE bottom freezer?

    A tight seal on your door prevents warm air from entering while also keeping cold air from escaping – similar to closing windows tightly during winter months. Ensuring a proper seal helps maintain consistent temperatures within your appliance for optimal food preservation.