5 Reasons Your Frigidaire Microwave Buttons Not Working (Fixed!)

Having Frigidaire microwave buttons not working can be very frustrating. Not only does it imply that you cannot operate your microwave, but it may also signal a serious issue, and you have to wonder what it is. 

Your Frigidaire microwave buttons seem not to be working because of locked controls or a defective touchpad, control panel, user control and display board, or main control board.

So, it’s imperative that you go through these checks, starting with the child lock. If any parts mentioned are defective, they’ll require a replacement. 

Don’t be too quick to replace anything before you can ascertain that the microwave component is faulty, and that’s where this troubleshooting guide comes in. 

I’ll explain how each issue can cause the microwave buttons to become non-responsive. Let’s jump into it!

In a rush? Here’s a quick troubleshooter for a Frigidaire microwave with non-working buttons. 

Quick Troubleshooting Guide for a Frigidaire Microwave Buttons Not Working

Why Your Frigidaire Microwave Buttons Aren’t Working 

Now, here are five reasons why your Frigidaire microwave buttons are non-responsive.

1. Possible Locked Controls

Is the child lock active? If it is, then that’s the reason the microwave buttons aren’t responsive.

Some Frigidaire microwaves have the safety lock function instead of a child lock, but they all play the same role: lock the control panel to prevent unintentional operation. 

Generally, keeping children off the microwave is easy when the child/safety lock is active. Sadly, it locks the control panel, meaning you can’t run the microwave. 

Fix 

Consider disabling the child/safety lock if it’s active. In most cases, you only need to hold down the switch until the child/safety lock light goes off. But just to be sure, confirm from your Frigidaire manual. 

2. Defective Touchpad or Membrane Switch

The touchpad, which features a pair of flexible layers encasing a conduction inner coat, is part of the control panel.

Its purpose is to send signals to the microwave control board once you press any button on the control panel. Once it fails, it cannot relay any information to the control board, so it could be why the buttons are non-responsive.

Remember, the control board is the brain and heart of the microwave. Everything has to go through it. Nothing will happen if it doesn’t receive any signal from the touchpad. 

Fix 

Try pressing individual buttons on the microwave control panel. The touchpad will likely be defective if some are responsive while others aren’t. So, replace it. It could be the entire control panel if it’s not a faulty touchpad. 

3. Defective Control Panel

Sometimes the problem could be the control panel, whose job is to allow you to select your preferred settings, decide how long to cook, and whether to heat or defrost, among other options. 

So, the control panel is the outside display that houses the buttons. If it’s defective, you won’t be able to select anything. 

Fix 

Try pressing the individual buttons, as it’s the case with the touchpad. If some buttons are responsive while others aren’t, and the issue is not the touchpad, it’s highly likely the control panel you should replace. 

4. Faulty User Control and Display Board

The user control and display board is another essential microwave component that displays the response when you operate the microwave.

If it’s faulty, you can’t tell if the microwave is responding to the button’s command. In most cases, all buttons become non-responsive. 

Fix 

Try pressing all the control panel buttons. If none is responsive, the user control & display board is likely faulty, so you should replace it. 

5. Faulty Main Control Board

Lastly, if none of the three mentioned components (touchpad, control panel, or display board) is defective, the main control board might be the issue. In such a case, the microwave won’t run and will not respond to any command. 

Fix 

Press all the buttons. The main control board could be the issue if they aren’t responsive and the microwave doesn’t run. If so, replace it. 

Frigidaire Microwave Start Button Not Working

The start button of your Frigidaire microwave won’t start the microwave when you press it for different reasons. First, it could be that there’s no power.

 So, you’ve to confirm if your microwave has power, and if it doesn’t, check if there’s an outage and ensure you reset a tripped breaker and plug in the microwave correctly. 

If the issue is not power, it could be a locked control panel, and if so, disable the child/safety lock. And if it’s none of the two issues, it’s likely a broken start switch or a defective control panel or main control board, which you should replace. 

Frigidaire Microwave Keypad Not Working

If the touchpad or membrane switch of a microwave is not working, it’s either because the touchpad itself is defective or the control board is bad. 

To distinguish between the two, press each switch on the control panel. If some are responsive while others aren’t, the problem is the touchpad, so consider a Frigidaire microwave touchpad replacement.

However, if none of the buttons is responsive, the problem is the control board, which you should replace. 

Frigidaire Microwave Control Panel Not Working

A Frigidaire microwave control panel may not work because of a failed power supply, child/safety lock, or filthiness. First, ensure the microwave has power and that the control panel is not locked. If it is, you should disable the safety/child lock.

Also, ensure you wipe the control panel clean if it’s filthy. But if the panel still won’t work, replace it. 

Frigidaire Microwave Buttons Locked

In the case of locked Frigidaire microwave buttons, the problem is usually an active safety or child lock. The safety/child lock function prevents the microwave’s unintentional operating. So, check if the light is on and press the switch to deactivate it. 

But if you cannot unlock the buttons that way, check your manual. And if you cannot find it, hard reset the microwave – unplug it for at least 30 minutes. A hard reset will most likely unlock the controls unless the buttons are faulty.

People Also Ask 

1. How Do You Fix Microwave Buttons Not Working?

You can fix microwave buttons that aren’t working as follows:

• First, ensure the microwave has power
• Disable safety/child control lock if it’s active 
• Wipe the control panel clean 
• Replace the touchpad or control panel if some of the buttons are responsive while others aren’t
• Replace the control board if none of the buttons is working

2. Why Is My Frigidaire Microwave Not Working?

Your microwave is not working because it lacks power, the door won’t latch, or the start button is faulty. But still, it could be that the issue is with the display board, which is not showing anything, or the main control board could be defective, thus preventing the microwave from starting.

3. Why Is My Microwave Not Responding to The Buttons I Press?

Your microwave is not responding to the buttons you press because the control panel, touchpad, or main control board is defective. Some buttons might be responsive in the first two cases, while in the latter case, all the buttons will fail to respond to the pressing. 

4. Can a Microwave Touchpad Be Repaired?

A touchpad is one of the microwave’s delicate parts, so we don’t recommend DIY repair. Instead, we recommend replacing it if it’s defective. 

5. How Do I Reset My Frigidaire Microwave?

You can reset your Frigidaire microwave by plugging it off for at least 30 minutes, then plug it back on. That’ll clear memory off the control panel and kick-start a microwave that won’t start. 

6. Why Is the Display On My Microwave Not Working?

The display of your microwave isn’t working because the display board or main control board is defective. If there is a partial display, the issue is most likely the display board, but if it’s a blank display, it’s highly likely a bad control board. In either case, you’ll have to replace the faulty component. 

How can I contact customer care for assistance with my Frigidaire Microwave?

To inquire about Frigidaire Microwave assistance, we offer several convenient methods to reach our customer care team:

1. Live Chat: Our highly trained customer care specialists are available 24/7 to interact with you in real-time and provide immediate assistance. Click on the “Start a live chat” button on our website to begin a chat session.

2. Phone Call: For personalized support, you can call our dedicated hotline at 1-800-269-2609. Our customer care specialists will be happy to address any questions or issues you may have with your Frigidaire Microwave.

Please reach out to us through either method, and we assure you that our team will be readily available to help you get back on track with your microwave.

What are some common Frigidaire Microwave parts available for purchase?

Should any Frigidaire Microwave parts be replaced without proper diagnosis of the issue?
It is not advisable to replace any Frigidaire Microwave parts without properly diagnosing the issue first. It is essential to determine that the specific component is indeed faulty before considering a replacement.

What are some potential causes of Frigidaire Microwave button issues?
Some potential causes of Frigidaire Microwave button issues can include locked controls, defective touchpads, control panels, user control and display boards, or main control boards. These components should be checked for any defects or malfunctions.

What should be checked first if Frigidaire Microwave buttons are not working?
If Frigidaire Microwave buttons are not working, it is recommended to check the child lock feature first. Ensure that the controls are not locked before proceeding with further troubleshooting.

Is it necessary to replace any Frigidaire Microwave parts mentioned?
It may be necessary to replace Frigidaire Microwave parts if they are found to be defective. However, it is important to first ascertain that the specific microwave component is indeed faulty before proceeding with a replacement.

What are some common Frigidaire Microwave parts available for purchase?
Some common Frigidaire Microwave parts available for purchase include adhesive parts, axle, roller, shaft, and wheel parts, bearing parts, belt parts, blade parts, blower wheel & fan blade parts, bracket & flange parts, cap, lid & cover parts, capacitor parts, chassis parts, circuit board & timer parts, diode, magnetron & resistor parts, door parts, duct & venting parts, fastener parts, filter parts, fuse, thermal fuse & breaker parts, gasket & seal parts, glass tray, coupler & support roller parts, grille & kickplate parts, handle parts, heating element parts, hinge parts, insulation parts, knob, dial & button parts, latch parts, leg, foot & caster parts, lighting & light bulb parts, manuals, care guides & literature parts, miscellaneous parts, motor parts, oven rack & broiler pan parts, paint parts, panel parts, power cord parts, pulley parts, remote control parts, sensor & thermistor parts, shelf & shelf support parts, spring parts, switch parts, thermostat parts, tool parts, touchpad parts, transformer parts, trim parts, and wire, receptacle & wire connector parts.

“Your Frigidaire microwave buttons may stop working due to various reasons, such as locked controls or a malfunctioning touchpad, control panel, user control and display board, or main control board. It is important to go through a series of checks to identify the underlying issue. Start by checking if the child lock is engaged, as this can often be the culprit behind unresponsive buttons.

If you have ruled out the child lock and the problem persists, it is crucial to troubleshoot and narrow down the specific component causing the malfunction. This troubleshooting guide will help you identify the faulty part, ensuring you don’t rush to replace any component unnecessarily.

Common parts that may require replacement include adhesive parts, axle, roller, shaft, wheel parts, bearing parts, belt parts, blade parts, blower wheel & fan blade parts, bracket & flange parts, cap, lid & cover parts, capacitor parts, chassis parts, circuit board & timer parts, diode, magnetron & resistor parts, door parts, duct & venting parts, fastener parts, filter parts, fuse, thermal fuse & breaker parts, gasket & seal parts, glass tray, coupler & support roller parts, grille & kickplate parts, handle parts, heating element parts, hinge parts, insulation parts, knob, dial & button parts, latch parts, leg, foot & caster parts, lighting & light bulb parts, manuals, care guides & literature parts, miscellaneous parts, motor parts, oven rack & broiler pan parts, paint parts, panel parts, power cord parts, pulley parts, remote control parts, sensor & thermistor parts, shelf & shelf support parts, spring parts, switch parts, thermostat parts, tool parts, touchpad parts, transformer parts, trim parts, and wire, receptacle & wire connector parts.

Remember, before replacing any parts, it is important to accurately diagnose the specific issue with your microwave component. This comprehensive list of available Frigidaire microwave parts will assist you in finding the right replacement part, ensuring a proper fix for your microwave buttons and overall functionality.

How can I determine if the touchpad and control panel of my Frigidaire Microwave are defective?

What should I do if my Frigidaire microwave doesn’t work?
If your Frigidaire microwave doesn’t work, start by checking if the safety/child lock is active and deactivating it. If that’s not the issue, check if the touchpad, control panel, display board, or control board is defective and consider replacing them.

Is it safe to attempt DIY repair on the touchpad?
Touchpads are delicate parts, so it is not recommended to attempt DIY repair.

Should I replace the touchpad and control panel if they are defective?
If the touchpad and control panel are defective, it is recommended to replace them.

If some buttons respond correctly while others don’t, what does it indicate?
If some buttons respond correctly while others don’t, it indicates a defect in the touchpad and control panel.

How can I determine if the touchpad and control panel of my Frigidaire Microwave are defective?
To determine if the touchpad and control panel are defective, try pressing each of the buttons on the control panel.

If you’re finding that your Frigidaire Microwave is unresponsive when you press its buttons, there could be a few potential causes. One possible reason is a defect in either the control panel, touchpad, or main control board. In this case, some buttons may still work while others remain unresponsive. Another possibility is that the microwave’s safety/child lock feature is activated, preventing any buttons from functioning properly.

To determine if the touchpad and control panel are indeed defective, a helpful troubleshooting step is to press each button on the control panel. Take note of which buttons respond correctly and which ones don’t. If you find that some buttons are working while others are not, it is a clear indication of a defect in the touchpad and control panel.

It’s important to note that attempting to repair the touchpad yourself is not recommended. The touchpad is a delicate component, and improper repair attempts can cause further damage. In such cases, it is best to consider replacing the touchpad and control panel altogether if they are found to be defective.

So, if you’re experiencing issues with unresponsive buttons on your Frigidaire Microwave, start by checking if the safety/child lock is activated and deactivate it if necessary. If the problem persists, it’s advisable to inspect the touchpad, control panel, display board, or control board for defects and consider replacing them as needed.

Closing Thought On a Frigidaire Microwave Buttons Not Working:

Consider the above five issues when your Frigidaire microwave doesn’t work. Start by checking if the safety/child lock is active and deactivating it. 

But if that’s not it, check if the touchpad, control panel, display board, or control board is defective and replace it. 

If you aren’t sure, have a microwave service technician inspect these components. You can even ask these experts to replace the defective part.

But if your microwave no longer works after a component replacement, replace the microwave.