A GE Profile refrigerator water dispenser will most likely tick all the boxes regarding hands-free auto-filling, smartphone integration (through SmartHQ), external dispensing, and door integration. That, however, does not make it faultless, as this guide on a GE Profile refrigerator troubleshooting water dispenser shall prove.
Sometimes, the water dispenser won’t work at all, dispense slowly, turn on by itself, make noise, or won’t stop running. Occasionally, the dispenser won’t work after filter replacement or fails to work when the ice maker is fine, keeps freezing, leaks, or won’t dispense cold water.
Generally, you can troubleshoot all those issues on your GE Profile French door or side-by-side refrigerator ice maker, and I’ll show you just how.
Not only will I walk you through the 11 problems, but I’ll also explain their various probable causes, and I’ll recommend several relevant fixes for each.
Let’s get started!
In a rush? Check below a quick troubleshooting guide for your GE water dispenser
Quick GE Profile Refrigerator Troubleshooting Water Dispenser Guide
| Problem | Probable Cause | Fix | |
| 1. | Water Dispenser Is Not Working | The water line might be off, the water reservoir might not be filled, or a clogged filter. It might also be a damaged/frozen water tank, wrong temperature, frozen water supply line, low water pressure, or due to a defective water inlet valve, door or dispenser switch, or dispenser control board | Turn the water line on and allow the reservoir time to fill up, replace the clogged filter, unfreeze the frozen water tank or replace it if damaged. Set the temperature right, unfreeze the supply line, raise the water pressure to 20psi+ and replace the faulty water inlet valve, door or dispenser switch, or dispenser control board, depending on what’s faulty |
| 2. | Dispenser Is Slow | Clogged water filter | Replace the water filter if it’s clogged |
| 3. | Dispenser Turns By Itself | Faulty motor or broken water dispenser lever | Replace the motor or water lever dispenser if faulty |
| 4. | Water Dispenser Is Noisy | Trapped air or faulty filter or water inlet valve | Purge out trapped air or replace the faulty filter or water inlet valve, depending on the cause |
| 5. | Dispenser Won’t Stop Running | Faulty water inlet valve, broken water level switch, a defective solenoid, or electrical fault | Replace the faulty inlet valve, water level switch, or solenoid, fix the electrical fault, and reset the unit |
| 6. | Won’t Work After Filter Replacement | Trapped air, frozen water line, low water pressure, or insufficient water | Release the trapped air, dethaw the frozen line and increase the water pressure and supply |
| 7. | Dispenser Is Not Working, But Ice Maker Is OK | Low water pressure, reservoir tank not filled, frozen water tube, clogged filter, a faulty switch or water valve | Improve the water pressure, allow the water tank to fill up, unfreeze the water tube and replace the clogged filter or faulty switch or water valve |
| 8. | Dispenser Keeps Freezing | High internal temperature | Adjust the internal temperature to 0-50F |
| 9. | Water Dispenser Leaks | Faulty water filter or damaged water inlet valve or water tube | Replace the defective/damaged component |
| 10. | Won’t Dispense Cold Water | Low-temperature setting | Adjust the internal temperature to 0-50F |
| 11. | Water And Ice Dispenser Not Working | Faulty door or dispenser switch, dispenser control board or main control board | Replace the faulty component |
11 GE Profile Refrigerator Water Dispenser Problems for Troubleshooting
Discussed are 11 common water dispenser problems prevalent on GE Profile French door and side-by-side refrigerators you can troubleshoot:
1. GE Profile Refrigerator Water Dispenser Not Working
Is your GE water dispenser not dispensing any water? Well, it could be because of one of these reasons:
- The water line might be off – Check the water line to ensure it’s on. If it’s not, turn it on. The water dispenser won’t dispense any water if the supply line is off.
- The water reservoir might not be filled – It takes about 2 – 3 minutes for the water reservoir to fill up after dispensing. So, exercise a little patience.
- Clogged filter – A dirt-congested water filter prevents water from reaching your GE dispenser. For that reason, it’s advisable to replace it if it’s six months old.
- Damaged/frozen water tank – If the tank is damaged or frozen, water won’t dispense until you replace it.
- The wrong temperature – If the temperature is below 00F, the water will freeze and fail to dispense. So, you need to set it at 0 – 100F.
- Frozen water supply line – If the water line freezes due to freezing conditions, water will not dispense. So, check the water supply and defrost it. Then set the temperature at 0 – 100F.
- Low water pressure – You need at least 20 psi for the water to go past the inlet valve and fill up the reservoir. You can measure the water pressure with a water pressure gauge and adjust it from the main if it’s lower than 20 psi.
- Defective water valve – Test the inlet valve with a multimeter and replace it if it doesn’t show continuity. It should not be faulty to allow water to pass through.
- Faulty door/dispenser switch – If either the door or dispenser switch is defective; the water dispenser won’t work. So, test them with a multimeter, then replace the faulty switch.
- Dispenser control board – A faulty dispenser control board needs replacing as it shuts down the entire dispenser. Use a multimeter to test the board’s continuity.
2. Slow Water Dispenser
Sometimes, the GE Profile water dispenser may work very slowly. Often, the reason is a clogged water filter.
Fix
Replace the water filter if it looks clogged or older than six months.
3. Water Dispenser Turns On by Itself
The water dispenser may turn on by itself if the motor is faulty or due to a broken water dispenser level. So, you’ll need to inspect the two components.
Fix
Is the GE Profile refrigerator water dispenser lever broken? Then replace it. If it’s not, consider replacing the motor.
4. Water Dispenser Is Noisy
Your water dispenser can be noisy due to trapped air in the water line or a faulty water filter or inlet valve.
Fix
In the first case, dispense a few glasses to purge out the air, and in the second and third cases, replace the water filter or water inlet depending on what’s faulty.
5. GE Profile Refrigerator Water Dispenser Won’t Stop Running
There are different reasons why your water dispenser will run without stopping. They include the following:
- Faulty water inlet valve – Test the water inlet valve for continuity and replace it if it’s defective. It could be the reason your water dispenser won’t stop.
- Broken water level switch – If the water inlet valve is okay, look at the water level switch and replace it if it’s faulty.
- Faulty solenoid – The solenoid could be defective if the problem is not the inlet valve or water level switch. You should leave this diagnosis, however, to an expert.
- Electrical fault – Consider calling the technician to check for a possible electrical fault once you rule out all the above possibilities.
Additional fix – Try resetting your GE refrigerator by unplugging it for 5 – 10 minutes.
6. GE Profile Refrigerator Water Dispenser Not Working After Replacing Filter
While you expect the water dispenser to work after replacing a clogged or defective filter, sometimes it won’t. Here are the reasons that might be the cause:
- Trapped air – Sometimes, the air gets trapped during filter replacement and blocks water flow. You may need to press the cradle a few times to purge the air.
- Frozen water line – If the waterline is still icy after filter replacement, water won’t dispense. So, remove the supply line and blow air. If the air can’t pass through, it’s frozen. Therefore, leave it at room temperature to dethaw.
- Low water pressure – You need a pressure of at least 20 psi to supply the water dispenser. Hence, adjust it.
- Insufficient water – Low water pressure is not the only reason for inadequate water. The water supply line could be partially frosty, or the water could be leaking. Consequently, check everything and adjust the pressure from the main.
7. GE Profile Refrigerator Water Dispenser Not Working But Ice Maker Is
If your GE Profile refrigerator water dispenser won’t work while the ice maker is OK, check out any of these causes:
- Low water pressure – The water pressure may not be adequate to supply the water dispenser with water. So, check it with a pressure gauge and adjust it to at least 20 psi.
- Reservoir tank not filled up –You may have to wait 2-3 minutes for the reservoir tank to fill up.
- Frozen water tube – Dethaw the water tube if frosty and then adjust the temperature to 0 – 50F.
- Clogged filter – Replace the filter if it’s older than six months to improve water supply.
- Faulty switch – Test the door and dispenser switches with a multimeter and replace the defective switch.
- Defective water valve – Test the water inlet valve with a multimeter and get its replacement if faulty.
8. Water Dispenser Keeps Freezing
The water dispenser may start freezing if the refrigerator’s internal temperature is very high (above 100F).
Fix
Adjust the internal temperature to about 0-50F or up to 100F but not more than that.
9. Water Dispenser Is Leaking/Dripping
If your water dispenser is leaking or dripping, watch out for any of these reasons:
- Faulty water filter – The filter leaks if clogged, wrongly fitted, or damaged. And if that’s the case, replace it.
- Damaged water inlet valve – If faulty, the water inlet valve will also leak. So, replace the valve if it lacks continuity.
- Damaged water tube – Look at the water supply and replace it if it’s damaged. It could be the source of the leakage.
10. Water Dispenser Won’t Dispense Cold Water
Your water dispenser won’t dispense cold water if the temperature is too low. You need a temperature that falls within the 0-100F bracket.
If that’s not the case, turn the temperature knob or use SmartHQ to adjust it to the desired level.
11. GE Profile Refrigerator Water and Ice Dispenser Not Working
If both the water and ice dispensers are not working, one of these components could be faulty:
- Door or dispenser switch – If either the door or dispenser switch is defective, the water and ice dispenser won’t work. Test them with a multimeter and change the faulty one.
- Dispenser control board – A faulty dispenser control board paralyzes the entire dispenser function, including water dispensing.
- Main control board – If the switches and the dispenser control board are okay, the problem could be the main control. So, have an expert examine the fridge at this point.
Closing Remarks on GE Profile Refrigerator Troubleshooting Water Dispenser!
Generally, it takes a keen eye to diagnose a failing GE Profile refrigerator water dispenser. Hopefully, the shared tips can help you diagnose and expertly fix yours when it fails. You just need to identify its problem and then look at the possible fixes in the guide above.
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