GE Profile Refrigerator Water Dispenser Not Working? (Solved!)

It’s often disappointing when the water dispenser of a GE profile refrigerator won’t work. It frustrates even more when it does so after a filter change or when the ice maker is involved. But why is your GE Profile refrigerator water dispenser not working?

Reasons like a frozen water supply, low water pressure, defective filter, and faulty switch could cause your GE Profile refrigerator water dispenser not to work. That includes after a filter change and even affecting the ice dispenser and ice maker.

But still, other issues are specific to particular water dispenser problems, which we will discuss later. The good bit is that most GE Profile water dispenser problems are DIY correctible.

You need to do a few things to get your GE Profile water dispenser working, and I’m going to help you. I’ll share a troubleshooting guide highlighting the probable causes alongside their DIY fixes. So, let’s jump to it!    

In a rush? Below is a quick guide for the typical issues affecting a GE Profile refrigerator water dispenser.

Quick Troubleshooter for A GE Profile Refrigerator Water Dispenser Not Working

GE Profile Refrigerator Water Dispenser Not Working After Replacing Filter

While you expect your GE profile water dispenser to work after replacing a clogged filter, sometimes it won’t, and it’s often due to one of these reasons:

1. Frozen Water Supply Tube

A frozen water supply tube makes it impossible for the dispenser to receive and dispense water. So, it could be why your GE Profile water dispenser is not working, but you’ve to confirm it. 

Just try passing air through the supply line. If air does not pass through, the water tube is ice-frozen. 

Fix 

Leave your water supply tube at room temperature for the ice to de-thaw. After that, adjust the fridge temperature to 37-42⁰F.

2. Low Water Pressure

If the problem is not a frozen water tube, the chances are that the water pressure is not sufficient enough to supply water to the dispenser.

But to be sure, measure the water pressure with a water pressure gauge.

Fix 

If the water pressure level is below 20 psi, adjust it from the main house supply. Also, remove kinks and blockages on the supply line.

3. Faulty Filter

The new water filter can become faulty from incorrect fitting or damage. And if it’s the wrong type or fake, the filter will still not work. So, consider all four possibilities.

Fix 

Replace the water filter again if it’s incorrectly fitted, damaged, the wrong type, or non-genuine/fake.

4. Faulty Door/Dispenser Switch

If either the fridge door switch or the water dispenser switch is faulty, the water dispenser won’t work. Both buttons have to be operational for the unit to dispense water.

Fix 

Consider testing the two switches with a multimeter tester. If any does not show continuity, it’s likely faulty. So, replace it.

5. Trapped Air

When installing a new filter, there’s always the risk of retaining the air inside the water lines. If that happens, the trapped air forms a barrier against water flow to the dispenser, causing your GE dispenser to fail.

Fix 

Run water for a few minutes to purge out the trapped air.

GE Profile Refrigerator Water Dispenser Not Working But Ice Maker Is

It’s normal to expect a GE Profile unit’s ice maker and the water dispenser to fail simultaneously. Sometimes, however, only the latter fails.

Generally, here are the reasons your GE profile refrigerator water dispenser is not working while the ice maker is:

1. Wiring Harness issues

The door wiring harness could have been tampered with if your GE refrigerator is newly installed. And if that’s the case, the water dispenser won’t work.

Fix 

Look at your unit’s manual to identify the location of the wiring harness and reposition it if it’s out of position.

2. Frozen Tank/Water Line

If the water tank or water line freezes, primarily due to low temperature, the ice maker may receive water, but the dispenser won’t.

Fix 

Check the fridge’s temperature. If it’s colder than it should be (under 37⁰F), adjust it to about 37-42⁰F and then give it about 24-48 hours to clear the ice.

3. Clogged Filter 

If your water filter is older than six months, it’s likely to be dirt clogged, thus defective. You can even tell a clogged filter from the indicator light once it comes on.

Fix 

Replace your water filter if the indicator light is on or the filter is over six months old.

4. Faulty Dispenser Switch

If your water dispenser switch is broken, stuck, or defective, it will prevent your water dispenser from running. The ice maker, however, will work just fine. 

Fix 

Test the dispenser switch with the multimeter. If the dispenser switch doesn’t show continuity, replace it as it’s faulty.

5. Trapped Air

Trapped air inside the water line could prevent the reservoir tank from filling up. If that’s the case, the water dispenser won’t work even though the ice maker will.

Fix 

You may need to press the dispenser severally to purge out the trapped water and encourage quick filling of the reservoir tank.

6. Low Water Pressure

Sometimes, the ice maker works if the water pressure is below 20 psi, but the water dispenser does not. So, it’s worth measuring the water pressure to rule out this possibility.

Fix 

If the water pressure level is below 20 psi, increase it. You can unkink and unblock the water supply line to improve the water pressure level if it’s blocked.

GE Profile Refrigerator Water and Ice Dispenser Not Working

The water and ice dispenser sometimes won’t work, and the reasons are often interrelated. They include:

1. Frozen Water Tank/Line

Sometimes the water supply tube or tank may be excessively frozen to prevent water and ice dispensers from working. That’s likely to happen due to a shallow temperature.

Fix 

Adjust the temperature to 37-42⁰F if it’s low and allow the unit 1-2 days to thaw out naturally.

2. Broken Door/Dispenser Switches

If the refrigerator door switch is faulty, the GE Profile ice and water dispenser won’t work. Similarly, the unit would not dispense water or ice if either the water dispenser switch or the ice dispenser switch is defective.

Fix 

Test both the ice dispenser and water dispenser switch and the door switch with a multimeter. If any is faulty, replace it.

3. Clogged Filter

If the water filter is excessively clogged, likely after six months, the ice and water dispenser will not receive water. Thus, both won’t work.

Fix 

Replace the water filter if it’s more than six months old. It’s likely to be very dirty and defective by then.

4. Faulty Dispenser Control Board

A faulty dispenser control board makes it hard for the ice and water dispenser to work. So, it’s worth considering it as the last resort option. 

Fix 

You may need to ask an expert to inspect your unit’s dispenser control board. If it’s faulty, it’ll need a replacement.

GE Profile Refrigerator Water Dispenser and Ice Maker Not Working

Lastly, your water dispenser, together with the ice maker, could fail at the same time. If that’s the case, then you’ve to troubleshoot the ice maker and water dispenser, and it starts with checking these components for faultiness:

• Dispenser / Door Switch – If the water and ice dispenser switches or the fridge door switch is defective, the water dispenser and the ice maker won’t work. So, test both controls with a multimeter.
• Dispenser Control Board – A faulty dispenser control board means the ice maker and water dispenser are non-responsive. Neither will work.
• Main Control Board – If the problem is not the dispenser switch, the door switch, or the dispenser control board, it’s likely to be the main control board. One of its components could be faulty and affect the entire unit.

Fix 

Replace any of the above components if defective.

People Also Ask

1. Why Won’t My GE Profile Dispense Water?

Your GE Profile dispenser won’t dispense water because of a frozen water supply tube or tank, low water pressure, faulty water filter, trapped air, or a faulty switch. For that reason, it’s worth checking all five possibilities.

2. Why Is My GE Profile Refrigerator Internal Water Dispenser Not Working?

Your GE Profile refrigerator’s internal water dispenser is not working because it’s broken or faulty. If that’s not it, the problem could be low water pressure, frozen water line, or defective filer.  

3. Why is My GE Profile French Door Refrigerator Water Dispenser Not Working?

Your GE Profile French door refrigerator water dispenser is not working because of a frozen water supply tube or tank, clogged filter, faulty dispenser switch, low water pressure, or trapped air within the water supply tube.

Closing Thought GE Profile Refrigerator Water Dispenser Not Working!

The next time your GE Profile water dispenser won’t work, it’s worth checking the water supply line and tank for freezing. Also, check the water filter, door, and dispenser switches for faults.

Nevertheless, don’t forget the likelihood of low pressure, trapped air within the supply tube, or a faulty dispenser control board. They are all possibilities!

Also Read:

• How to Fix a GE Fridge That Won’t Dispense Water After Filter Change