6 Common GE Café Refrigerator Problems Solved!

‘High End!’ That’s the expression that comes to mind at the mention of GE Café refrigerators. However, high-end doesn’t mean that a GE Café refrigerator doesn’t suffer a few problems, as they do.

Common GE Café refrigerator problems include cooling, ice maker, freezer, water dispenser, control panel, and compressor problems. However, they are fixable, and that’s where this troubleshooting guide comes in.

As you’ll notice, some issues have other problems, meaning you may have to be extra keen. For example, the freezer may freeze your food in its fresh food section when it shouldn’t or fail to freeze when it should. On the other hand, the water dispenser may dispense slowly or fail to dispense entirely.

How about we jump into the troubleshooting guide to discuss the problems further? We will look at what could cause the issues and how you can fix them.

GE Café refrigerator problems

GE Café Refrigerator Troubleshooting Summary Guide

 ProblemSpecific ProblemProbable CauseFix 
1.Cooling ProblemsThe refrigerator won’t coolWrong temperature, low food load, worn-out door gasket or compressor, airflow blockage, or dirty condenser coilsAdjust the fridge temperature to 37-420F, increase the food load, don’t overstock, replace the worn-out door gasket or compressor, and clean the dirty condenser coils
2.Ice Maker Problems Ice maker is not making ice Ice maker not on, warm temperature, clogged filter, faulty water inlet valve, faulty door switch, or low water pressureTurn the ice maker on, reduce the freezer temperature to under 100F, increase the water pressure to 40-120 psi and replace the faulty valve, filter, or door switch
The ice maker is not filling fast enoughLow pressure or faulty saddle valveAdjust the water pressure to 40-120 psi and replace the faulty valve
Crushed ice or no cubesObstructed lever or frosty ice bucketDethaw the lever and the ice bucket
Ice not dispensing Faulty dispenser switch, actuator, solenoid, or dispenser control boardReplace the faulty part
3.Freezer Problems Freezer not freezing Faulty fan motor, thermostat, condenser coils, start relay, or compressor Replace the faulty part
Freezing food in the fresh food sectionDirty condenser coils, understocked fridge, wrong temperature or faulty thermostat or thermistor or temperature control boardClean the condenser coils, restock the fridge, set the fridge temperature correctly (37-420F), and replace the faulty component
4.Water Dispenser ProblemsNot dispensing waterFrozen water line, low pressure or faulty inlet valve, water filter, door or dispenser switchDethaw the water line, increase the water pressure to (40-120 psi), and replace the faulty valve, filter, or switch
Slow dispensing Clogged filterReplace the filter
5.Control Panel Problems The control panel is not workingFaulty power cord, locked controls, or door wiring harness faultReplace the defective cable, unlock the controls, or fix the wiring harness if it’s not well plugged in
6.Compressor Problems The fridge won’t cool, shuts off mid-cycle or the compressor fan won’t run or is noisyFaulty compressor  Replace the compressor

Troubleshooting Guide for GE Café Refrigerator Problems

Discussed are the most common GE Café refrigerator problems and how to fix them:

See also  Understanding How Hot a Refrigerator Compressor Actually Gets

1. Cooling Problems (GE Café Refrigerator Not Cooling)

Generally, you shouldn’t worry about the refrigerator not cooling if it’s newly installed. It takes 24 hours for the controls to set correctly and for the fridge to start cooling.

But if it has been more than 24 hours and the unit won’t cool or it’s just an old GE Café refrigerator, consider these possibilities:

  • Wrong temperature – The fridge cools best at 37-420F. So, ensure that is the case. 
  • Low food load – Improve the fool load for maximum cool air circulation. 
  • Worn-out door gasket – Replace the door gasket if worn-out or detached as it could be allowing warm air from outside, which interferes with the cooling. 
  • Airflow blockage – Don’t overload the fridge with food or large containers as they block the air vents and interfere with the cooling. 
  • Faulty compressor – Replace the compressor if defective as it prevents cooling. 
  • Dirty condenser coils – Clean the condenser coils if dirty, preferably with a condenser cleaning brush.
GE Café refrigerator not cooling

Other Possibilities

While the above causes are the commonest, your GE Café refrigerator may also fail to cool because of these reasons:

  • Lack of clearance around the fridge – Consider moving the refrigerator away from the wall to create more clearance
  • Diagnostic mode – Get out of diagnostic mode to enable the fridge to start cooling.
  • Faulty motor, thermistor, or thermostat – You’ll need to replace the defective component.

2. GE Café Refrigerator Ice Maker Problems

Three ice maker problems are common on GE Café refrigerators. They are as follows:

a) Ice Maker Not Making Ice

If your GE Café ice maker is not making any ice, it could be due to any of these reasons:

  • Ice maker might be off – Check your ice maker to ensure it’s indeed turned on. If not, turn it on. 
  • Warm freezer temperature – The freezer temperature should average 0-100F. So, adjust it accordingly. 
  • Clogged filter – Replace the filter if older than six months. It must be dirt-clogged, preventing water from supplying the ice maker. 
  • Faulty water inlet valve – Test the water inlet valve with a multimeter and then get its replacement if it shows no continuity. Essentially, that’s because a faulty inlet valve blocks the water supply to the ice maker. 
  • Faulty door switch – The ice maker won’t run if the door switch is defective. So, test its continuity with a multimeter. If defective, replace it. 
  • Low water pressure – Use a water pressure gauge to check your water pressure. If it’s less than 20psi, adjust it, preferably about 40-120 psi. 
See also  Is Fred in the Refrigerator: Your Amusing Guide & Tips

b) Ice Maker Not Filling Up Fast Enough

The ice maker is not filling up fast either because of low water pressure or a faulty saddle valve. The chances are that your home water pressure is lower than 20 psi, or the saddle valve is just not working.


Adjust the water pressure to about 40-120psi for the best performance and replace the saddle valve if it’s faulty. You can test the inlet valve with a multimeter.   

c) Crushed Ice or No Cubes

If the ice maker lever is ice-obstructed or the ice bucket is frosty, the ice maker may not produce any ice cubes or make crushed ice.


Try dethawing the lever to eliminate the ice obstruction on its path and the ice bucket to unstick it if it’s ice-frozen.

d) Ice Not Dispensing

The ice may fail to dispense if any of these parts are defective:

  • Dispenser switch
  • Dispenser actuator
  • Solenoid valve 
  • Dispenser control board


Test all the above components with a multimeter and replace the one lacking continuity.

GE Café refrigerator troubleshooting

3. GE Café Refrigerator Freezer Problems

GE Café refrigerator freezers rarely fail, but it can happen. Sometimes the freezer may not freeze or freeze your food when it shouldn’t. Let’s discuss both issues:

a) Freezer Not Freezing

Check out these possibilities if your unit’s freezer won’t freeze:

  • Faulty fan motor – Inspect the motor for fault and replace it if that’s the case, as the freezer won’t freeze if the motor is defective. 
  • Faulty thermostat – A defective thermostat fails the compressor, motors, and other components, making it hard for the fridge to cool. So, replace it if it fails the digital multimeter test. 
  • Dirty condenser coils – Clean the condenser as stated earlier if they are unclean to boost cooling. 
  • Faulty start relay – Test the start relay with a multimeter and get a new one if defective. 
  • Defective compressor – A faulty compressor doesn’t just interfere with the cooling but the freezing too. So, replace it if it is bad. 
See also  Is Your GE Refrigerator Making Loud Humming Noise? [Solved!]

Other Possibilities

Your GE Café freezer may also fail to freeze due to a faulty door seal, frosted evaporator coils, or food overload.

So, you may need to replace the door seal, dethaw the evaporator coils or reduce the food, depending on the problem.

b) Refrigerator Freezing Your Food (In The Fresh Food Section)

You generally don’t expect the fridge to freeze food in the fresh food section, but it can happen. The reasons include:

  • Dirty condenser coils – Clean the condenser coils if they are dirty as they could be why the refrigerator freezes the food.
  • Understocked fridge – Improve the food volume to ensure uniformity in cooling and stop freezing in the fresh food compartment. 
  • Wrong temperature – The refrigerator’s temperature should average 37-420F. The food will freeze if it’s within the freezer’s range (0-80F). So, adjust it accordingly. 
  • Faulty thermostat, thermistor, or temperature control board – Test the thermostat, thermistor, and temperature control board for continuity. Replace what’s defective.

4. Water Dispenser Problems 

The water dispenser is another component that could fail at any time. The most typical issues are the dispenser not working or being too slow.

a) GE Café Refrigerator Not Dispensing Water

If the water dispenser won’t dispense, the issue could be any of these:

  • Frozen water line – Dethaw the water line if frozen to allow water to get to the dispenser.
  • Low water pressure – The best pressure gauge is about 40-120psi for domestic water. So, adjust your home water pressure to this range.
  • A faulty water inlet valve or water filter – Test the water inlet valve for continuity with a multimeter device and replace it if it has no continuity. Also, replace the water filter if it’s dirt clogged or older than six months.
  • Defective door/dispenser switch – Test the switches with a multimeter and replace them if faulty.

b) The Water Dispenser Is Slow

If the water dispenser is dispensing slowly, you should check the filter. Likely, the filter is partially clogged, thus needing a replacement.

GE Café refrigerator compressor problems

5. Control Panel Problems (GE Café Refrigerator Control Panel Not Working)

If the control panel is non-responsive, it could be because of the following:

  • Faulty power cord – If the power cord is defective, the control panel may become unresponsive. So, check it first.
  • Locked controls – Sometimes, the control panel locks itself following static electricity created when you uncover the dispenser. In such a case, reset the unit by unplugging it for about 30 seconds.
  • Door wiring harness fault – If the door was removed, ensure you plug in the wire harness correctly as it could shut off the control panel.

6. GE Café Refrigerator Compressor Problems

Lastly, here are the commonest compressor problems to be wary of:

  1. Fridge not cooling – While there are many reasons why the GE Café fridge won’t cool, a faulty compressor is among the commonest.
  2. Fridge shuts off mid-cycle – If the compressor is defective, the refrigerator may start but shut off mid-cycle.
  3. Noisy compressor – A faulty compressor is likely to make some noise. The noise may sound like a knock.
  4. Compressor fan won’t run – If the compressor is faulty, its fan won’t run.


Overall, consider replacing the compressor if faulty. 

GE Café refrigerator reset

People Also Ask

1. Why Is My GE Café Refrigerator Freezing Food?

Your GE Café refrigerator freezes food because of dirty condenser coils, understocking in the fridge compartments, or low temperature (0-80F). It could also be due to a broken-down thermistor, thermostat, or temperature control board.

2. How Do I Reset My Refrigerator Cafe?

A simple GE Café refrigerator reset involves turning off the unit and unplugging it for 30 seconds at least or tipping off the ice breaker for the same duration.

Closing Remarks 

While there’s an array of GE Café refrigerator problems, the above six are the commonest. Thus, they are worth knowing how to troubleshoot. And as shared, the fixes aren’t too complicated, at least not most of them. So, you can always give them a try before contacting GE.

Also Read: