Maytag Neptune Dryer Troubleshooting Guide (5 Issues Solved!)

As a Maytag Neptune dryer owner, you wouldn’t want your dryer to fail. Some issues, however, may cause it to do so, and thus the need for an appropriate Maytag Neptune dryer troubleshooting guide.

Sometimes the Maytag Neptune dryer won’t start (or operate), heat, or spin; at other times, the dryer would squeak, or its control board won’t work, and a troubleshooting guide comes in handy. Besides those issues, you may also want to run diagnostics on the dryer, clear its codes, or reset it.

This troubleshooting guide shall look at all those issues. The goal is to get your Neptune dryer working as soon as possible and preferably do everything DIY.

We’ll look at the likely causes of each problem and the best DIY fix. Once we exhaust the issues, I’ll take you through the diagnostic and reset process and highlight a few error codes you should be wary of.

Let’s jump into it!

In a rush? Here’s a summary of the troubleshooting guide, which I’m going to walk you through:

Quick Maytag Neptune Dryer Troubleshooting Guide

5 Common Maytag Neptune Dryer Problems

Below are five common Maytag Neptune dryer problems you can troubleshoot:

1. Maytag Neptune Dryer Won’t Start

Something must be wrong when your Maytag Neptune dryer won’t start. In most cases, the cause is one of these:

• Non-engaged start switch – You should press the start switch for 3-5 seconds for the dryer to power up. It just cannot engage the dryer if you only tap it.
• Failed incoming power – Unless your dryer has power, it won’t start. So, you ought to check if something is disrupting the incoming power, including issues like a power loss, tripped breaker, unplugged or damaged power cord, non-working wall outlet, or blown-up fuse.
• Wrong setting – Sometimes, an incorrect setting prevents the Neptune dryer from starting. One such setting is the Control Lock, which locks the dryer’s control panel, making it non-operational, and the other is Wrinkle Reduction, which tends to delay the dryer from starting.
• Non-working control panel – The Maytag Neptune dryer will also not start if the control panel isn’t responsive. That includes touching the control panel with wet hands or fingernails (which scratch the panel).
• Unlatched door – The Maytag Neptune dryer may fail to start due to an unlatched door, whose cause is either an obstruction (cloth or debris) or a faulty switch. The dryer diagnoses the door as flawed when it’s not shut and stops it from running.

Fix

Hold the start switch for 3-5 seconds to see if the dryer powers on. If it doesn’t, check if it has power.

First, check if there is a power loss. If there is, then you’ve to wait for the power. But if there is no power loss, check the breaker and reset it to see if it’s off.

Then check the power cord to ensure it’s plugged in correctly and use a multimeter to view its continuity. If it doesn’t have any, replace it.

Use the multimeter to check the wall outlet’s and the fuse’s continuity. If any of the two lacks continuity, replace it.

Disable Control Lock by pressing the Cycle-Signal for about 3 seconds. And instead of selecting Wrinkle Reduction, choose Auto/Automatic or Timed-Dry.

Wipe the control panel, and your hands dry before touching the control panel. Meanwhile, ensure you only touch the panel with the fingertips and not the fingernails to avoid scratching it.

Then, check if anything is obstructing the dryer door and remove it. That includes clothes and debris. Lastly, use a multimeter to check the door switch’s electrical continuity if there is none. If the button won’t show continuity, replace it.

2. Maytag Neptune Dryer Not Heating

A dryer that won’t start is not the biggest worry. It’s just as concerning when your Maytag Neptune dryer won’t heat just as it is when it won’t start, as that means it cannot dry your wet clothes.

In most cases, the issue is one of these:

• Failed incoming power – Since a dryer won’t start without power, you cannot expect it to heat up if there is no power. So, it makes sense to begin by ensuring your Maytag Neptune has power.
• Soaking-wet or overloaded laundry – If the clothes in the dryer are dripping wet or overloaded (more than ¾ full), the dryer may fail to start.
• Clogged lint filter or vent – A dirt clog on the lint filter or the vent will obstruct airflow, thus preventing the dryer from starting.
• Kinked or collapsed vent – Kinks prevent airflow like clogs; the same goes for a collapsed/crushed vent.
• Burnt heating element – The heating element’s job is to heat air in the dryer. If it’s burnt, the dryer won’t get hot.

Fix

If your dryer has no power, return to the fixes on incoming power failure (discussed above). If power is not the problem, check the clothes. If they are soaking wet, run the drain/spin cycle to remove excess water and ensure you don’t load them more than ¾ full.

Then check the lint filter and vent for lint/dirt clogging and clean them. While at it, straighten out the vent to remove any kinks, and if the duct is collapsed, replace it (with a rigid option).

Check the heating element with a handheld multimeter if the dryer still won’t get hot. The lack of continuity indicates that the heating element is burnt and needs a replacement.

3. Maytag Neptune Dryer Not Spinning

You expect your Maytag Neptune dryer not just to start and heat but also to turn the clothes. If it doesn’t do so, the clothes won’t dry.

Some of the issues that may prevent the dryer from spinning include the following:

• Failed incoming power supply – If the dryer has no power, it won’t spin. So, refer to the power issues discussed under a dryer that won’t start.
• Unlatched door – If the dryer sees the door unlatched, it won’t spin. Remember that the door could be unlatched due to an obstruction or a faulty door switch.
• Control Lock – Since it locks the control panel, it prevents the dryer from spinning.
• Broken dryer belt – The dryer won’t spin if the belt is broken.
• Broken motor – Just like a broken belt, a broken drive motor will prevent the dryer from spinning
• Faulty drum rollers – They won’t just make the dryer noisy but may also prevent it from spinning.
• Defective electronic control board – The dryer may fail to spin due to a faulty electronic board.

Fix

Ensure the dryer has power and close the door properly. If anything obstructs the dryer door, remove it, and if the door switch is faulty, replace it.

Disable Control Lock if it’s on and consider a Maytag Neptune dryer belt replacement in case of a broken dryer belt. Also, replace the motor, drum rollers, or electronic board if faulty.

4. Maytag Neptune Dryer Squeaking

Anyone will tell you that a squeaking dryer is annoying, but that’s not the only fear. Often, the squeaking is a manifestation of a serious issue, more so a component failure. So, it’s vital that you fix it first, and here’s a guide.

5. Maytag Neptune Dryer Control Board Not Working

Two issues could prevent the dryer control board from working. One of them is a power failure. If the dryer has no power, the control board won’t work.

The other issue is if the control board is defective. If it is short-circuited, the dryer won’t work.

Fix

Ensure your dryer has power. So, go through the issues we discussed earlier and use the tips to check for any power issues. But if the dryer powers on, consider replacing the control board.

Maytag Neptune Dryer Diagnostic Mode

Sometimes it’s hard to find fault in a non-working or malfunctioning dryer. In the case of a Maytag Neptune, you can run diagnostics to find error codes that will point you to the likely problem.

Generally, here is how to run a diagnostic on a Maytag Neptune dryer:

Press the Signal/Chime and Temperature switches simultaneously for about 3 seconds while the dryer is on standby (plugged into the power but not turned on). Alternatively, press Time and Air Fluff for the same duration. 

Maytag Neptune Dryer Troubleshooting Codes

After running diagnostics, the Maytag Neptune dryer may present different error codes, some more serious than others. Once you know what the error means and act on it, you fix the problem.

Below is a table showing the most typical error codes and their troubleshooting.

Maytag Neptune Dryer Reset

Seeing that you can clear some error codes with a reset, you may want to reset your Maytag Neptune dryer. It’s also advisable when the dryer won’t start for no apparent reason or starts to malfunction.

The quickest way to reset a Maytag Neptune dryer is by flipping the circuit breaker or pulling the power plug out for 30 minutes. Alternatively, you can press ‘Factory Reset’ to put the dryer on the default setting.

Can I get assistance from customer care specialists through live chat or phone?

Yes, you can definitely receive assistance from our customer care specialists either through live chat or phone. Our trained team is available 24/7 to address any questions you may have and help you get back on track. To start a live chat with one of our customer care specialists, simply click on the “Start a live chat” button. Alternatively, you can also give us a call at 1-800-269-2609. We are here to provide you with the support you need.

Why should I choose Maytag dryer parts from Repair Clinic?

At Repair Clinic, we believe that choosing Maytag dryer parts from us is the best decision you can make. Not only do we provide top-quality replacement parts for Maytag dryers, but we also prioritize customer satisfaction above all else.

When you turn to us, you can expect exceptional customer support every step of the way. Our dedicated team of experts is always ready to assist you, offering guidance and sharing their expertise to ensure that your repair process is a success. We understand that tackling dryer repairs can be daunting, but with our assistance, you can have peace of mind knowing that you have knowledgeable professionals by your side.

To further enhance your experience, we offer reliable, same-day shipping. Once you have chosen the Maytag dryer parts you need, we take swift action to ensure that they arrive promptly at your doorstep. We understand the frustration of dealing with a malfunctioning dryer, and that’s why we prioritize speedy delivery, allowing you to get back to efficient drying as soon as possible.

Moreover, our commitment to quality sets us apart. We handpick our inventory of Maytag dryer parts, ensuring that they meet the highest standards. You can trust that the parts you receive from us are reliable and durable, guaranteed to restore your Maytag dryer to its optimal performance.

At Repair Clinic, we not only provide the necessary Maytag dryer parts, but we also go above and beyond to deliver exceptional customer service. Your satisfaction is our ultimate goal, and we take pride in helping you bring your Maytag dryer back to life. Trust us to have the expertise, quality parts, and reliable support you need to get your dryer up and running smoothly once again.

What are some common problems with Maytag Neptune dryers?

What are the potential causes if the dryer is not heating?
If the dryer is not heating, it could be due to a faulty heating element, a malfunctioning thermostat or thermal fuse, a broken igniter, a defective gas valve solenoid (for gas dryers), or an issue with the electrical connections or power supply.

What could be the reasons for the dryer making noise?
The dryer could be making noise due to worn-out drum rollers, faulty support rollers or roller shafts, a loose or defective motor, a broken drive belt, or a worn drive pulley.

What are the possible causes if the dryer has a burning smell?
A burning smell from the dryer can be caused by lint buildup, a clogged vent, overheating due to a malfunctioning heating element or thermostat, or a mechanical issue with the motor or belt.

What are the potential issues if the dryer is damaging clothes?
If the dryer is damaging clothes, it could be due to a malfunctioning drum or drum seals, sharp edges or objects inside the dryer, or an issue with the dryer’s settings or controls.

What are common Maytag Neptune Dryer problems?
Common problems with Maytag Neptune dryers include damaging clothes, drum not turning, burning smell, making noise, not heating, overheating, stopped spinning, taking too long, tripping breaker, won’t start, and won’t stop.

“Common Maytag Neptune Dryer Problems

Maytag Dryer damaging clothes
Maytag Dryer drum not turning
Maytag Dryer has a burning smell
Maytag Dryer makes noise
Maytag Dryer not heating
Maytag Dryer overheating
Maytag Dryer stopped spinning
Maytag Dryer takes too long
Maytag Dryer tripping breaker
Maytag Dryer won’t start
Maytag Dryer won’t stop

When it comes to troubleshooting your Maytag Neptune dryer, it’s important to be aware of the various issues that can arise. One common problem is when the dryer fails to spin, which can be caused by a few different factors. Firstly, a failed incoming power supply can result in a lack of power to the dryer, preventing it from spinning. Additionally, if the door is unlatched or the control panel is locked, the dryer won’t spin. A broken dryer belt or motor can also lead to this issue, as well as faulty drum rollers or a defective electronic control board.

Another common problem that may be encountered is a squeaking noise coming from the dryer. While this may seem like a minor annoyance, it can indicate a more serious underlying issue. The source of the squeaking can vary depending on the location. Loose feet or a defective motor at the bottom part, worn-out drum glides, support rollers, roller shafts, drive belt, or drum bearing at the back part, and a worn drive pulley at the front part can all cause the squeaking. It’s important to adjust and tighten the dryer’s feet if they are loose, and replace any worn-out components to resolve the issue.

In addition to these specific problems, there are other potential issues that may arise with your Maytag Neptune dryer. These include a burning smell, lack of heating, overheating, the dryer stopping mid-cycle, extended drying times, tripping the breaker, failure to start, or failure to stop. These problems can be caused by various factors such as a faulty heating element, thermostat, or thermal fuse, clogged vents, or a malfunctioning control board.

By being aware of these common problems and their potential causes, you can troubleshoot and address issues with your Maytag Neptune dryer effectively. However, if you encounter any difficulties or are unsure about the best course of action, it is recommended to seek professional assistance to ensure a safe and proper resolution.”

Closing Remarks:

Above is a simple Maytag Neptune dryer troubleshooting guide for common dryer issues. Use it when your dryer won’t start, heat, or spin the clothes, when it makes an annoying squeaky sound and when its control board fails. But if you cannot fix the dryer, contact Maytag immediately or talk to a qualified local dryer expert.